Systems Analyst

Arizona Central Credit Union Ranked Top 10 Best Places to Work in AZ for 2025

"The 10 best places to work in financial services" AZBIGMEDIA

Arizona Central Credit Union offers a comprehensive benefits package, including medical, dental, vision, 401k with up to 6% match, an employee assistance program, and much more.

Role:

The Systems Analyst I plays a critical role in managing business systems that drive productivity, efficiency, and profitability. This position serves as a liaison between business operations and technology teams, collecting requirements, translating them into actionable technical solutions, and supporting the ongoing operation of multiple business systems.

Summary of Responsibilities:

• Monitor daily and monthly operations logs; verify completion of scheduled jobs and troubleshoot failures.
• Support daily operations of the core system, core workload automation, lending origination systems, document archival and all other business information systems.
• Troubleshoot application issues; coordinate corrective actions with internal teams and vendors.
• Perform system upgrades, enhancements, integrations, and maintenance for supported applications.
• Maintain APIs, special features, and add-ons to support business needs.
• Support the document processing system(s) and the design and maintenance of associated electronic forms.
• Support digital channels and core integrations for digital account opening, online banking, online loan applications, payment platforms and other core integrations and interfaces.
• Gather and document business requirements; conduct interviews with business units to research and analyze solutions.
• Review vendor documentation, perform gap analysis, and ensure alignment with business needs.
• Assist with the design, testing, and deployment of system enhancements and integrations.
• Communicate project requirements, system changes, and test results clearly to stakeholders.
• Create and maintain accurate documentation for system configurations, processes, and procedures.
• Follow change management and incident escalation procedures.
• Ensure systems and applications adhere to all information security, risk and compliance policies and standards.

Schedule:

• Monday - Friday: 9:00 am - 5:30 pm
• Occasional evenings and weekends may be required to accommodate system updates.
• Remote work is available after 90 days (Hybrid) .

Skills/ Requirements:

• Experience: One to three years of similar or related experience.
• Must be a resident of Arizona