Client Services Coordinator-Front Desk
Automotive Dealership Receptionist As an automotive dealership receptionist, you will be responsible for greeting customers, answering all calls and transferring them in a professional and timely manner as well as meeting other dealership needs (gas cards, dealer plates etc.). Responsibilities
- Operate telephone switchboard/demonstrate telephone etiquette
- Greet customers promptly and determine the nature of their visit
- Direct customers to the appropriate department
- Maintain lounge area and copy area--keep these areas stocked and organized
- Assign and keep record of dealer plates/loaner vehicles
- Take down payments from customers per their financing profile
- Demonstrate effective communication, both verbal and written
- Strong prioritization and organizational skills
- Ability to effectively respond to and resolve customer needs and problems
- Demonstrate a willingness to take extra measures whenever necessary to provide excellent customer service and support
- Basic knowledge in Microsoft Office Word, Microsoft Office Excel
- Medical/Dental/401K with company match/PTO
- Lots of room for growth within the company (promote from within)
- Flexible scheduling
- Free Saturday lunch
- Family owned
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