Sales Service Agent
As the Sales Service Agent , you'll be the first point of contact, providing expert advice, scheduling services, and ensuring every customer interaction is a positive one. If you have a hidden talent for turning pest problems into pleasant solutions, Prospect Promotions is the perfect spot for you to shine! We need someone who can not only close a sale but also turn one-time customers into lifelong advocates for a pest-free existence.
Ready to be the hero our customers deserve? Just Hit Apply Below!
Sales Service Agent Responsibilities:
- Serve as the primary point of contact for all residential customer inquiries, providing expert advice, solutions, and sales proposals regarding pest control services
- Schedule pest control services efficiently and accurately, ensuring optimal routing and customer convenience
- Educate customers on pest control options, preventive measures, and long-term solutions
- Successfully close sales by clearly communicating the value of our services and addressing customer concerns
- Cultivate strong customer relationships to foster loyalty and transform one-time customers into lifelong advocates
- Maintain a high level of customer satisfaction through professional, courteous, and effective communication
- Collaborate with the Sales Service Agent team to ensure seamless service delivery and an exceptional customer experience
- Actively participate in ongoing training and development to stay updated on pest control techniques and product knowledge
- Handle and resolve customer complaints with empathy and efficiency, turning negative experiences into positive outcomes
Sales Service Agent Qualities And Skills:
- Proven experience in a sales or customer service role, preferably in a fast-paced environment
- Exceptional communication and interpersonal skills, with the ability to connect with a diverse range of customers
- Strong problem-solving abilities, particularly in identifying and addressing customer needs related to pest control
- A genuine passion for helping people and ensuring their peace of mind
- Ability to work independently and as part of a collaborative team
- Results-oriented with a track record of achieving sales targets
- Proficiency in using CRM software and other relevant sales tools
- High school diploma or equivalent; some college education is a plus
- Prior experience in the pest control industry - particularly as a Sales Service Agent - is advantageous but not required
Join Our Team
So, if you're a driven individual with a knack for connecting with people, a passion for problem-solving (especially the eight-legged kind), and a desire to join a team that's genuinely making homes and businesses safer, then this is your chance to really make a difference. We're not just selling a service; we're selling peace of mind, one perfectly executed campaign and persuasive conversation at a time.
This role offers a commission-based structure with no limits on how much you can earn. The advertised pay range is based on actual average annual earnings in this position. Full training is provided in order to launch your career with us.
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