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Director of Food & Beverage

Troon
Flagstaff, AZ
Directs and oversees all food and beverage facets including personnel, menu mix, ordering, vendor preference, food production, inventory, and catering functions. Ultimate responsibility in the department is for food & beverage quality & consistency, guest satisfaction and financial performance.

Essential Duties:

51% of each day is to be dedicated to management and supervisory duties

Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments (i.e., restaurants, banquets, beverage purchasing and staff)

Prepares and monitors annual budget, revenue goals and the expenses for the Food and Beverage department as well as generating various (weekly, monthly etc.) business volume forecasts and planning accordingly

Reviews and analyzes various financial and data results/reports to monitor overall Food and Beverage performance and take any corrective actions that may be needed

Monitors market conditions that impact menu offerings, business volume, and profitability

Executes inventory control and calculation for monthly analysis and reconciliation. Identifies opportunities to control beverage costs and other expenses and act accordingly

Participates with the Chef, and Food and Beverage Managers in the creation of menus to entice a variety of outlets including restaurant and banquets while incorporating a menu pricing structure that will support the bottom-line goals

Directs ordering amounts (par levels), timing of orders, receiving, invoice settlement and accuracy, storage temperatures in all areas

Continually researches vendor opportunities, pricing, service, and evaluates vendor relationships to the benefit of the facility

Approves catering policies, contracts and pricing; oversee planning, execution and closure of events

Implements policies and procedures for the Food and Beverage department including compliance of company, federal, state and local standards and laws relating to quality of products and services

Responsible for interviewing, hiring, training, planning, assigning, directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems

Manages department members that may include, but is not limited to: Restaurant Manager and Bar Manager.

Regular and reliable attendance.

Education/Experience:

Bachelor’s degree (BA) from a four-year college or university; two or more years related to experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently stands, walks, tastes, smells, talks, hears, uses hands, and reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Occasionally lifts up to 50 pounds.

Environment/Noise:

Can work in wet or humid conditions (non-weather), near moving mechanical parts, near fumes or airborne particles, with toxic or caustic chemicals and in extreme heat or cold (non-weather). Noise level is moderate

Certificates/Licenses:

Food Safety and Applicable Sanitation Training, Alcohol Awareness Training

Job Knowledge, Skill, and Ability Preferences:

  • Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)
  • Must meet state age requirements for handling alcoholic beverages
  • Working knowledge of wine, spirits and regional cuisines
  • Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates
  • Strong problem analysis and problem resolution skills
  • Strong multi-tasking, organizational and time management skills to ensure a quick response to client needs.
  • High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy
  • Strong written and verbal communication skills
  • Strong leadership and people management skills
  • Professional and courteous demeanor
  • Ability to create high performance teams and to be a strong team player
  • Demonstrate a strong commitment to company values
  • Organizational development abilities with a strong focus on individual and team advancement
  • Computer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft Outlook
  • Ability to maintain effective financial accountability to the company and to the ownership
  • Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back-office systems of a hospitality/food service environment
  • Working knowledge of food and beverage service equipment and current trends.
  • Exceptional personal hygiene and positive representation of the organization to Flagstaff Ranch employees, clients and vendors

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Posted 2026-01-30

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