Principal Solution Specialist, Cloud & DaaS, North America

About This Team

The Cloud & DaaS Specialist team is a specialized technical presales function within the Citrix DaaS product organization. We are focused on the successful adoption of our cloud services, specifically targeting the migration of on-premises workloads to Microsoft Azure. This team aligns closely with Citrix field teams, Microsoft’s own field teams, Citrix Partners, and our core Citrix Product groups. Our mission is to remove barriers to customer acceptance and adoption of priority Citrix DaaS capabilities, provide expert level expertise on cloud migration considerations in complex enterprise environments, and accelerate the consumption of Citrix DaaS and Azure resources.

Responsibilities

As a Cloud & DaaS Solution Specialist, you will:

• Lead Technical Engagements: Drive the technical lifecycle of priority Citrix DaaS solutions from presentation through initial adoption, including delivering high-impact product demonstrations, leading architectural sessions, and managing Proof of Concepts (PoCs).

• Provide Tailored Guidance : Act as a trusted advisor by aligning solutions to customer priorities, building compelling ROI-based business cases, establishing deployment and adoption milestones, and mitigating complex technical challenges in initial customer onboarding

• Manage Technical Validation: Own the end-to-end technical validation process. This involves defining success criteria, guiding customers through Proof-of-Concept (PoC) deployments, and proving the performance and security advantages of the Citrix + Azure stack.

• Enable the Field, Partners, and Customers: Act as the subject matter expert (SME) for the broader Citrix ecosystem, providing training on the latest Cloud & DaaS capabilities and the specific technical and business advantages of using Citrix to manage Azure and Windows 365 workloads

• Share Customer Insights: Capture market trends, adoption blockers, and competitive intelligence from customers and communicate these insights to Product Management to shape the future of the Citrix DaaS roadmap.

• Ensure Account Alignment : Maintain accurate customer details plans and progress updates in core CRM, ensuring cross-team alignment and progress on adoption milestones.

Experience & Skills

• Deep Citrix & Azure Expertise: Expert-level knowledge of Citrix DaaS and/or deep technical proficiency with Microsoft Azure , including Azure Virtual Desktop (AVD), Entra ID, Azure Networking (VNETs, ExpressRoute, Peering), and Azure Storage strategies.

• Presales Experience: 5+ years of experience in a technical presales, solution architecture, or sales engineering role, specifically within the VDI/DaaS or Cloud Infrastructure space.

• Cloud Architecture Patterns: Proven track record of designing and migrating complex enterprise workloads from on-premises datacenters to public cloud infrastructure.

• Commercial Acumen: Ability to model cloud costs and articulate the Return on Investment (ROI) of hybrid-cloud models vs. native solutions.

• Broad Understanding of the Ecosystem: Identity Management (SAML, OAuth, MFA), Enterprise Security (Zero Trust, SASE), Endpoint Management (Intune, SCCM, thin client), Observability and Monitoring (DEX, IT Ops)

• Communication Mastery: Excellent presentation and whiteboarding skills, with the ability to explain complex technical concepts to C-level executives and deep technical engineers alike.

• Certifications: Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140) or Azure Solutions Architect Expert (AZ-305) and/or Citrix Certified Expert/Professional (CCE-V, CCP-V) or DaaS Service certifications.

• Agility & Travel: Ability to work in a fast-paced, competitive environment and travel within the North American region to customer sites and industry events (~30%).

• Education: Bachelor's degree in computer science, Engineering, or relevant industry experience.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $172,960-$259,440 CA generally ranges: $180,480-$270,720 All other locations fall under our General State range: $150,400-$225,600 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.