Experienced Dealer Service Advisor

Bell Ford
Phoenix, AZ

Job Description

Job Description

Experienced Dealer Service Advisor – Full‑Time

Schedule: Monday – Saturday | 7:00 AM – 6:00 PM
Experience Required: Minimum 3 years as a Dealer Service Advisor

Job Summary

Bell Ford is seeking a highly experienced Dealer Service Advisor to join our team.
The ideal candidate will have at least three years of Service Advisor experience within a dealership environment, be customer‑focused, and thrive in a fast‑paced setting.

As an Experienced Dealer Service Advisor, you will serve as the primary point of contact for service customers, ensuring their needs are met with professionalism, transparency, and a positive attitude. If you are passionate about delivering exceptional service and ready for your next opportunity, we want to hear from you.

Key Responsibilities

  • Serve as the trusted point of contact for walk‑in and scheduled service customers
  • Actively listen to customer concerns and recommend appropriate service solutions
  • Provide accurate repair estimates and obtain customer authorization
  • Work closely with technicians to manage repair workflow and timelines
  • Deliver timely, professional updates to customers regarding service status
  • Maintain detailed and accurate service documentation and records
  • Stay informed on current promotions, service packages, and attachment opportunities
  • Maintain a clean, organized, and customer‑ready workspace
  • Uphold Bell Ford’s commitment to quality, integrity, and professionalism

Qualifications

  • 3+ years of Service Advisor experience at a dealership
  • Strong working knowledge of automotive systems and repair services
  • Excellent communication, sales, and interpersonal skills
  • Experience with Reynolds & Reynolds software preferred
  • Valid Driver’s License with a clean driving record
  • Ability to multi‑task in a high‑volume service environment

What We Offer

  • Career advancement opportunities within The Berge Group
  • Comprehensive benefits package, including:
    • Medical, Dental & Vision insurance
    • Life insurance & disability coverage
    • 401(k) with company match
    • Employee discounts & wellness programs

Pre‑Hire Requirements

  • Valid Driver’s License
  • Clean background check
  • Negative drug screening

Apply Today

If you're ready to take the next step in your automotive career with a team that values integrity, service, and excellence , apply today and become part of the Bell Ford family.

Bell Ford is an Equal Opportunity Employer and a Drug-Free Workplace . We consider applications for all positions without regard to race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Posted 2026-05-10

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