Property Manager

We have an outstanding career opportunity for a Property Manager to join a leading Company located in the Tempe, AZ surrounding area.

The Property Manager is responsible for planning, organizing, and controlling the administration, operations, and fiscal management of the property. The Property Manager is the “face” of the company brand, displaying unsurpassed professionalism and integrity. An effective Property Manager is project-oriented, has friendly, “firm-but-fair” customer relationships, and is exceptionally organized with the ability to manage multiple tasks. In addition, the property manager will manage operations and maintenance; life safety; property appearance; human resource administration as assigned; lease administration; accounting and finance; customer relations; energy conservation and environmental protection programs; and all contractual services and propertiesperformance per the Policy Guidelines. Specific duties and measurement methodologies may vary by property.

Job Responsibilities:

Customer Relations and Property Management

• Coordinate customer move-ins and move-out; work with the construction coordinator on customer space when appropriate andsinglehandedly manage smaller-scale customer space modifications
• Provide Class A quality and timely customer service while continuously developing and managing on-goingprojects to improve customer relations, the retail experience andproperty image
• Responsibly manage office administration toincludeemployee performance management as assigned
• Conduct coordinated effortwith parking operations to ensure customer satisfaction is achieved. Provide assistance toSenior Management, Leasing, Marketing andDevelopment as needed.
• Ensure property is in compliancewith governmental guidelines and regulations, file required reports; maintain appropriate documentation andeffectively communicate critical information regarding building operation updates to customers
• Effectively manage vendor contracts, including specifications, to ensure quality service is provided to the property and customers, including but not limited to contracts such as security, janitorial andlandscaping services. Ensure vendors are fully qualified and in compliance with ownership requirements; formally and periodically obtain competitive bids to challenge costs and quality of operating services provided
• Collectively with the Chief Engineer, implement and direct all efforts for fire and life safety systems, preventative maintenance systems, environmental management systems andenergy management system, as appropriate
• Conduct safety meetings for customers and property management team members; perform routine site inspections for maintenance needs, safety hazards, customer abuse of common areas, landscape needs, curb appeal, signage, etc.
• Proactively stay abreast of new safety or environmental rules and regulations regarding HVAC, indoor air quality, etc.
• Proactively attend seminars, industry meeting(IREM/BOMA/BATMA) andrelated organizations to stay aware of current issues affecting local markets and the real estate industry

Lease Administration

• Efficiently and effectively manage commercial and retail lease agreements to ensure customer obligations to ownership are enforced andownership's obligations to customers are met, as well as checking for general compliance, escalations, monthly charges, renewals, expirations, fees, notification updates, etc., and new amendment content

Property Accounting

• Oversee monthly financial reporting to management to ensure reporting accuracy while using Yardi
• Proactively review operating financial reports, property status reports, capital and customer improvements reports as required to identify any variances and make recommendations for improving the net operating income and cash flow for the project(s)
• Work with the Senior Accountant to produce and provide Ownerswith monthly, quarterly andannual reporting package
• Handle preparation of operating budgets for the assigned project (s); preparation of annual customer Rent Letter and Year-End Reconciliation (DOE, CAM bill backs and adjustments)
• Oversee utility usage, customer and retailer sub-metering reports andcustomer bill backs

Basic Hiring Criteria:

• A minimum of 5 years overseeing property management of a Class A multi-tenant office building; tenant build-out/construction administration and management experience preferred
• A high school diploma or equivalent equivalentis required. A Bachelor's degree is preferred.
• Intermediateto advanced user in MicrosoftOffice suite (including Word, Excel, PowerPoint andOutlook) is required
• Must be responsive with an acute sense of urgency to meet the needs of others and ableto respond to the property for problematic and/or emergency conditions
• Must be detail-oriented and well organized andhave the ability to manage time and multiple projects efficiently and achieve the required results; must be able to define problems, collect data, establish facts, and draw valid conclusion
• Must possess strong interpersonal, verbal andwritten skills and an ability to work and communicate effectively with all levels of operations
• Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, budget forecasting, and prepare monthly packages and annual operating budgets
• Professionaldesignation from either BOMA or IREM is preferred
• Validdriver's license is required
• Customer Service – Demonstrate optimum customer service delivery while performing all job functions
• Responsiveness – Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position andbe flexible
• Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information
• Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order toopen channels of communication; listen to understand perspectiveof others