Corporate Receptionist

Job Description

Job Description

Corporate Receptionist - Join Our Big-Hearted Team

Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our exceptional team at our Administrative Office in Surprise, AZ, as a Corporate Receptionist!

Your Mission: As the welcoming face and voice of Sun Health, the Corporate Receptionist creates a polished, professional, and engaging experience for all who enter or contact the organization. This position plays a pivotal role in reflecting Sun Health's brand and culture by providing exceptional service, managing front-office operations, coordinating administrative functions, and ensuring every interaction reflects the organization's commitment to excellence and care.

The ideal candidate will embody warmth, professionalism, and reliability-delivering a consistent and elevated service experience reflective of Sun Health's brand and values. This role demands the ability to manage a fast-paced environment with composure, respond effectively to urgent needs, and maintain operational flow with precision. Exceptional multitasking, problem-solving, and stress management skills are essential, along with a flexible and proactive approach to scheduling and responsibilities.

Why Choose Us?

• Great Place to Work: Sun Health has been certified as a Great Place to Work in 2021, 2022, and 2023.
• National Recognition: We secured a top 10 spot on the Fortune Best Workplaces for Aging Services™ list in 2020 and 2021.
• Platinum Award Winner: Our dedication to health and safety earned us Platinum awards from the Healthy Arizona Worksites Program in 2019, 2020, and 2021.

Key Responsibilities:

Front Desk & Guest Experience

• Serve as the professional and welcoming face of Sun Health, delivering a best-in-class experience to all guests, residents, and partners visiting the corporate office.
• Manage the front desk, greeting visitors warmly, ensuring they are directed appropriately, and maintaining a professional presence in the lobby at all times.
• Administer access control by creating and managing badges for employees, residents, visitors, and vendors, ensuring equipment functionality and maintaining appropriate records.

Communication & Information Management

• Manage incoming calls, voicemails, and general inquiries, ensuring each interaction is handled promptly, courteously, and accurately.
• Maintain comprehensive knowledge of Sun Health's programs, services, and leadership to provide accurate and informed guidance to callers and visitors.
• Maintain and update internal staff contact lists and enterprise distribution groups to ensure communication accuracy across the organization.

Administrative & Operational Support

• Provide administrative support across departments, including preparing correspondence, reports, and memos; scanning, copying, and maintaining both paper and electronic files.
• Manage conference room reservations and event scheduling for all corporate office meetings, ensuring coordination and readiness of facilities.
• Support departmental processes by submitting maintenance and housekeeping requests, tracking completion, and communicating updates to staff.
• Assist with the preparation and distribution of internal communications and materials for meetings or enterprise initiatives.

Office Coordination & Resource Management

• Oversee office and hospitality supply management, including ordering and inventory for office, kitchen, and water services within budget parameters.
• Manage postage meter and bulk mail accounts; sort and distribute mail, deliveries, and interoffice correspondence efficiently and accurately.
• Partner with facilities and IT staff to ensure all office systems, lobby technologies, and safety protocols operate smoothly.

Organizational Knowledge & Continuous Improvement

• Demonstrate curiosity and initiative by learning about Sun Health's operations, communities, and strategic initiatives to serve as an informed and credible representative.
• Identify opportunities to improve front desk and administrative workflows, contributing to greater efficiency and enhanced guest and employee experiences.
• Perform additional duties as assigned in support of Executive Services and the broader organizational mission.

Your Qualifications:

• High school diploma or equivalent required; associate degree or certification in Business, Office Administration, or related field preferred.
• Prior experience in reception, administrative support, or customer-facing roles within a professional or healthcare setting.
• Skilled in Microsoft Office Suite and proficient with office equipment and communication systems.
• Must be able to obtain a Type 1 fingerprint card.

Team Member Benefits:

• Comprehensive health benefits (Medical, Dental & Vision).
• 401k with immediate vesting and up to 4% employer match.
• Tuition Reimbursement.
• Exclusive discounts through The Employee Network.
• Access to the Employee Association, supporting team members in need.

Equal Employment Opportunity: Sun Health is fully committed to equal employment opportunities and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, color, religion, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Join us and be a part of a community that cares for its residents and team members alike.

Apply today!