Customer Service Representative/Sales
Location: Scottsdale, AZ
Company: National Calibration Inc.
Pay / Salary: DOE, Competitive, Bi-weekly pay frequency
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off (PTO), Holiday Pay, 401K and more
About Us:
National Calibration Inc., established in 1955, is a growing full-service commercial calibration company with multiple offices across the southwestern United States. We are committed to providing excellent career opportunities within a stable, learning-focused, family-oriented, safe, and fun work environment. Our team fosters growth through ample cross-training and development opportunities, with clear paths into technical or sales / marketing roles built on a strong foundation of customer service expertise.
Initial Responsibilities:
As a Customer Service Representative, you will play a pivotal role in the success and growth of National Calibration Inc and our clients. Your initial responsibilities will include:
- Customer Service: Deliver exceptional customer service, ensuring all client inquiries are addressed promptly, professionally, and with a customer-first attitude.
- Sales Support: Engage with customers to promote our services, help manage leads and convert inquiries into business opportunities.
- Appointment Scheduling & Coordination: Organize appointments and coordinate the receipt and delivery of customer equipment, ensuring schedules are optimized and customer expectations are exceeded.
- Client Data Management: Use our in-house designed software to maintain accurate client records, track service needs, and monitor equipment status.
- Task Management: Handle multiple tasks in a fast-paced environment, ensuring all responsibilities are completed on time and in alignment with company goals.
To succeed in this role, you should possess the following skills and qualifications
- Proficient with Microsoft Office Suite: Comfortable using Excel, Word, Outlook, Teams and other tools for client communication and data management.
- Strong Organization skills: Able to prioritize tasks, manage multiple responsibilities simultaneously, and work efficiently under deadlines.
- Effective Communication: Demonstrated ability to interact professionally and effectively with customers and team members.
- High School Diploma or equivalent: Required.
- Knowledge of Tools: Helpful but not mandatory.
- College Degree: Is a plus but not required.
- Ability to frequently sit, stand, walk, and reach for up to 8 hours
- Ability to lift or move heavy instruments (up to 50 pounds for short distances)
- Clean driving record for the past 3 years
- Ability to pass pre-employment drug screening
No Recruiting Agencies, please.
Recommended Jobs
Host
For this position, pay will be variable by location - See additional job details and benefits below. First impressions count! You are the first person guests see when they walk in the doo…
Ninja Zone Coach
Job Description Job Description Impact Gymnastics Academy is growing and we need more Ninjazone coaches!! We have just expanded our facility to over 24,000 sq ft. We are located on Northern and 1…
Shop Mechanic
Job Description Job Description Open Shop Mechanic Position assembling replica vehicles. Duties performed include suspension and brake assembly, engine building, interior and upholstery install, …
Maintenance Technician (weekend day rotation)
Responsible for executing maintenance of all aspects of the facility and its services. Maintaining, repairing, and rebuilding various production machines and equipment. Responsible for the set up and…
Part-time Physical Therapist
Join Focused Staffing Group and be a catalyst for positive change! At Focused Staffing, we don't just fill positions transform lives, one rockstar talent at a time. Whether you're eager to make a mea…
Social Media Manager
Job Description Job Description About the Role We’re looking for a creative, community-minded Social Media Manager to lead digital content and engagement for two Tucson-based brands — a local …
Human Resources Director - Remote Opportunity
About the Role We are seeking experienced Human Resources professionals who are looking to apply their leadership, mentoring, and communication skills in a new direction. This is a contract-based, r…
Benefits Sales Representative - Work From Home
Job Description Job Description Crafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profo…
School Psychologist
Compensation starting $2200 Weekly. School Psychologist – Central and West Valley Multiple Openings 2-5 Days Per Week – Very Flexible. Love your work. Extraordinary People. Choose Kaleidosc…
Industrial Labor Tech
We are seeking Industrial Labor Techs in Morenci/Safford, Arizona. You will be responsible for operating and properly maintaining vacuum and hydro excavation trucks throughout the course of the job.…