Customer Service Representative/Sales
Location: Scottsdale, AZ
Company: National Calibration Inc.
Pay / Salary: DOE, Competitive, Bi-weekly pay frequency
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off (PTO), Holiday Pay, 401K and more
About Us:
National Calibration Inc., established in 1955, is a growing full-service commercial calibration company with multiple offices across the southwestern United States. We are committed to providing excellent career opportunities within a stable, learning-focused, family-oriented, safe, and fun work environment. Our team fosters growth through ample cross-training and development opportunities, with clear paths into technical or sales / marketing roles built on a strong foundation of customer service expertise.
Initial Responsibilities:
As a Customer Service Representative, you will play a pivotal role in the success and growth of National Calibration Inc and our clients. Your initial responsibilities will include:
- Customer Service: Deliver exceptional customer service, ensuring all client inquiries are addressed promptly, professionally, and with a customer-first attitude.
- Sales Support: Engage with customers to promote our services, help manage leads and convert inquiries into business opportunities.
- Appointment Scheduling & Coordination: Organize appointments and coordinate the receipt and delivery of customer equipment, ensuring schedules are optimized and customer expectations are exceeded.
- Client Data Management: Use our in-house designed software to maintain accurate client records, track service needs, and monitor equipment status.
- Task Management: Handle multiple tasks in a fast-paced environment, ensuring all responsibilities are completed on time and in alignment with company goals.
To succeed in this role, you should possess the following skills and qualifications
- Proficient with Microsoft Office Suite: Comfortable using Excel, Word, Outlook, Teams and other tools for client communication and data management.
- Strong Organization skills: Able to prioritize tasks, manage multiple responsibilities simultaneously, and work efficiently under deadlines.
- Effective Communication: Demonstrated ability to interact professionally and effectively with customers and team members.
- High School Diploma or equivalent: Required.
- Knowledge of Tools: Helpful but not mandatory.
- College Degree: Is a plus but not required.
- Ability to frequently sit, stand, walk, and reach for up to 8 hours
- Ability to lift or move heavy instruments (up to 50 pounds for short distances)
- Clean driving record for the past 3 years
- Ability to pass pre-employment drug screening
No Recruiting Agencies, please.
Recommended Jobs
Safety Engineer
KE&G Construction, a leading heavy civil and general contractor in Arizona, is seeking a detail-oriented and proactive Safety Engineer to join our team for our Southern Arizona Division. We take pr…
VP of Sales - Capital Markets
Concord is a leading provider of credit administration and loan servicing solutions in capital markets, delivering innovative financial technologies that support a wide range of specialty finance cli…
Automotive Technician
We boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. We strive to create an environment that is entrepreneurial, nurtures personal development and …
Assembly A - 2nd Shift
Job Title: Assembly A Pay rate $19.50/hr. Pay rate + 10% shift diff Location: Tempe, AZ Zip code: 85281 Shift: 2nd shift - 2:15 PM - 11:45 PM(980 reg) Start Date: Immediate Contract: 6 months w…
Radiation Therapist
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…
CDL A Regional Truck Driver - Reefer | Home Weekly ($1,000-$1,400+/Week)
Job Description Job Description We are hiring Class A CDL Drivers for a regional refrigerated freight position operating throughout California, Nevada, and Arizona . This role offers consiste…
Pastry Chef
Job Description Job Description Position Title: Pastry Chef Location: The Americano – Scottsdale, AZ Reports To: Executive Chef Overview: The Americano is seeking a talented and cr…
Cardiovascular Radiology Technologist - Flagstaff, AZ
Job Description Job Description Overview The Cardiovascular Radiology Technologist performs interventional cardiology, vascular, electrophysiology, and hybrid operating room procedures. Res…
Senior Site Reliability Engineer
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …
Warehouse Associate Picking
Founded in Denver in 1987, QED aims to provide high-quality electrical products and services to the industry. QED employs over 500 associates across 18 branches within Arizona and Colorado to serve c…