Customer Service Representative

Are you a people person? Do you love animals? Are you seeking a fulfilling job where you feel appreciated?

Join a Team Committed to Excellence in Animal Care

Stonecrest Animal Hospital is currently seeking a professional, compassionate, and client-focused Client Service Representative (CSR) to join our front desk team. This is an exciting opportunity to work with a team that has been dedicated to providing exceptional veterinary care for over 35 years.

As a CSR, you will be the first point of contact for our clients and play a key role in ensuring a positive experience for both clients and their pets. We are looking for a team member who is highly organized, detail-oriented, and committed to exceptional customer service.

Why Join Stonecrest Animal Hospital?

· Supportive, Team-Focused Culture – You’ll be part of a kind, welcoming group that values communication and teamwork.

· Flexible Scheduling – Enjoy a Monday through Friday schedule with occasional Saturdays. No nights or late shifts!

· Career Growth Opportunities – We support learning and advancement with plenty of professional development.

· Learning Environment – Work alongside experienced DVMs and credentialed technicians who love to teach and support one another.

· Competitive Compensation – Including regular performance-based bonuses.

Preferred Qualifications

· Minimum 1 year of front desk or customer service experience (veterinary or medical field preferred)

· Exceptional communication and interpersonal skills

· Strong organizational skills with the ability to multitask in a fast-paced environment

· Proficiency with Microsoft Office and Google Suite

· Familiarity with AviMark is a plus

· Previous experience in a veterinary setting is highly desirable

Compensation & Benefits

Pay Rate: $18.00 – $21.00 per hour, depending on experience
Employment Type: Full-Time

Benefits Include:

·401(k) with company match

· Comprehensive medical, dental, and vision insurance

· Paid time off and paid holidays

· Flexible Spending Account (FSA)

· Tuition reimbursement

· Employee Assistance Program (EAP)

· Pet care discounts and wellness plans

· Disability and life insurance

Work Schedule

· Day shift

· Monday through Friday