Commercial Claim Technical Specialist (General Liability)

: ABOUT IFG COMPANIES IFG Companies, founded in 1985, is one of America's largest privately held, property and casualty “A” rated insurance groups in the United States. As a private company, IFG is focused on profitable growth through superior underwriting of a range of products and service to its producers and insureds. LOCATION IFG Companies is hiring in Arizona, Connecticut, Florida, Georgia, Illinois, New Jersey, North Carolina and on a case-by-case basis in Ohio, Pennsylvania, Texas and Virginia . Applicants must reside in one of these states to be hired. Remote and flexible work arrangements are provided to all employees based on manager approval. SALARY RANGE The expected salary range is $90,000 to $115,000 and subject to change at any time at the discretion of the Company.

POSITION SUMMARY / OBJECTIVE

The primary role of the Claim Technical Specialist is to investigate, evaluate, negotiate, and settle serious injury/damage claims involving moderate to large loss exposures in multi-jurisdictions, applying coverage, laws and regulations accordingly; reporting to upper management and reinsurers within necessary timelines and guidelines.

POSITION RESPONSIBILITIES

• Promptly review new losses and determine initial plan of action in the handling of the claim
• Analyze coverage as it relates to the facts and allegations of the claim; prepare Reservation of Rights and Declination of Coverage letters, as applicable
• Identify serious injury/damage losses and report them timely to upper management, reinsurers, and update each as necessary
• Promptly evaluate all claims as the investigation develops and establish and adjust reserves as warranted in order to ensure accurate reserving commensurate with claim exposure
• Review all expense bills for appropriateness, accuracy and adherence to Company billing guidelines within the Company's e-billing system
• Recognize, notify, and pursue other culpable parties and seek contribution from such other responsible parties as warranted
• Work closely with defense counsel in the defense of all litigated claims in accordance with an established litigation plan and legal budget
• Negotiate claim settlements; attend mediations, settlement conferences and trials
• Mentor Claim Examiner trainees and/or new Claim Examiners
• Other duties as required

KNOWLEDGE / SKILLS / ABILITIES

• Demonstrates experience or ability to deal with significant/complex coverage matters
• Excellent written and oral communication skills
• Exhibit sound negotiation, critical thinking, and problem-solving capabilities
• Outstanding customer service, attention to detail, and multi-tasking skills
• Strong computer skills, including the ability to work effectively in a claims management systems and strong knowledge of Microsoft applications (Outlook, Word, Excel)
• Ability to exercise independent judgment with moderate supervision in handling claims within reserve and settlement authority
• Ability to travel as warranted (i.e - mediations, trials, and settlement conferences)

EDUCATION/EXPERIENCE/CERTIFICATIONS

• Bachelor's Degree required
• 5+ years of commercial property and casualty claims handling experience, experience with complex litigated claims highly preferred
• General liability experience required
• 3+ years of litigation management experience
• Previous experience with Excess & Surplus Lines (E&S) preferred
• CPCU or SCLA or CCLA or AEI designation preferred
• Must have a valid adjuster license in designated home state (or willing to obtain one within 60 days after hire) with the ability to obtain additional non-residential adjuster licenses

PHYSICAL DEMANDS

• Physical demands are considered to be that of an office environment, climate controlled, with minimal physical exertion. This position requires prolonged sitting, ability to utilize a computer and interactions with others in meetings or via phone.
• Ability to travel as necessary according to business needs

BENEFITS We offer a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, long-term care, education assistance and paid time off, including paid parental leave and a birthday holiday.

IFG Companies is an equal opportunity employer committed to a diverse workforce. M/F/D/V

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