Jail Liaison- Tucson

Jail Liaison is primarily responsible for the coordination of care and Community Re-Entry. This position ensures effective and efficient delivery of service(s) to members and their families, as required. General supervision is received from the Community Re-Entry Manager. This includes all documentation of services and outcomes provided.

Primary Duties/ Responsibilities:

• Complete community re-entry visits for the Adult Detention Center.
• Complete jail visits, working in collaboration with community agencies.
• Complete assessments and SMI determinations.
• Prepare weekly and monthly reports on program status and accomplishments; submit reports to Arizona Complete Health as required.
• Coordinate services provided with other organizations and social service agencies and refer members to other community resources and organizations as needed.
• Health Services; coordinate access to entitlements through Health-e Arizona.
• Respond to requests from the community to engage people who may need behavioral health services.
• Provide PCPs, Emergency Departments and local stakeholders with information regarding entitlements, behavioral health services and benefits of behavioral health treatment.
• Coordinate access to behavioral health services for individuals such as assisting in the agency intake process and provide ongoing encouragement.
• Establish and maintain positive, productive working relationships with all possible referral sources, traditional and non-traditional, including:
  • Human service programs
  • Shelter programs
  • First Responders and other local officials
  • Courts
  • Business community
  • Medical community
  • Government agencies
  • Child Protective Services
  • Schools and other educational institutions
• Use Motivational Interviewing techniques to engage community members into care.
• Demonstrate continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Manage highly sensitive and confidential information.
• Perform special assignments, projects, and other duties as assigned, consistent with the scope and purpose of the position.

Minimum Qualifications:

• High school Diploma or GED required.
• Bachelor’s degree in behavioral health field or four years related experience or training; or equivalent combination of education and experience in behavioral health care to qualify as a behavioral health technician is preferred.

Cultural Competency & Skills:

• Excellent oral and written communication skills.
• Ability to respond to callers/members with patience, objectivity and a nonjudgmental attitude.
• Demonstrated ability to solve problem.
• Knowledge of community resources and agency services.
• Interpersonal skills, positive attitude and the ability to follow all protocols and procedures.
• Ability to multi-task and computer literate.

Conditions & Equipment:

• Employment is contingent upon the successful completion of a Level One Fingerprint Clearence Card.
• Reliable transportation, clean driving record, Arizona driver’s license, and current personal automobile insurance required.