Quality Assurance Clerk

Job Description

Job Description

Position Title: Quality Assurance Clerk

Location: Fred G. Acosta Job Corps Center Tucson, AZ

Reports To: Outreach and Admissions Supervisor

The Quality Assurance Clerk position provides support for a U.S Department of Labor Job Corps contractor. The Job Corps program is a federally-funded residential training program. The mission of Job Corps is to provide career-ready technical and academic training and job placement assistance to program eligible youth ages 16-24.

Summary of Duties:

The Quality Assurance Clerk is responsible for performing a wide range of administrative duties and provides quality assurance (QA) activities to facilitate the efficient operation of the Outreach and Admissions function.

The Quality Assurance Clerk Must:

• Exhibit positive customer service behavior in every day work interactions.
• Demonstrate a courteous and respectful attitude to internal workforce and external customers.
• Communicate accurately and appropriately.
• Handle difficult situations in a discreet and professional manner.
• Computer competent, including Microsoft Office Skills and Internet research skills.
• Excellent interpersonal skills, strong communication, and organizational skills.
• Ability to work well with center management, students and staff, as well as community partners.

Education/Experience:

• High School Diploma Required
• Associates Degree preferred
• Two years of experience
• Possess computer proficiency and excellent communication skills

Certifications/Licenses:

• Valid Arizona State Driver's License
• CPR/First Aid Certifications

Equal Opportunity Statement Human Learning Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws.