Housekeeping Supervisor
- Support the planning and distribution of daily assignments to ensure efficient departmental flow
- Utilize available resources to meet operational goals and uphold service standards
- Participate in ongoing training and development of housekeeping and laundry staff
- Conduct daily property tours to identify areas requiring special attention or maintenance
- Perform room inspections to ensure quality, consistency, and adherence to Miraval standards
- Monitor the performance and productivity of room attendants
- Ensure timely completion and follow-up of work orders in collaboration with Engineering
- Maintain clear and professional communication with Front Office and Engineering teams
- Help oversee the maintenance and functionality of housekeeping equipment
- Support the housekeeping role pertaining to lost and found items
- Ensure all guest rooms, public areas, storage spaces, and work areas are maintained to departmental standards
- Ensure compliance with OSHA regulations and safety protocols across Housekeeping and Laundry departments
- Respond to guest requests related to housekeeping with timeliness and care
- Maintain a clean, organized, and professional work environment
- Uphold all safety procedures and contribute to a culture of wellbeing and accountability
- Assist with additional responsibilities as requested to support resort operations
- Track inventory levels and ensure readiness for business demands
- Complimentary room nights*
- Unlimited discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
- 401K with company match*
- Generous Paid Time Off policy*
- Paid sick time
- Paid Family Bonding Time and Adoption Assistance*
- Tuition & Wellbeing Reimbursement*
- Free colleague meals during shift
- Employee Stock Purchase Plan*
- Access to resort facilities including spa services, programs, hiking trails and gym
- Ability to work extended hours and adapt to a dynamic schedule
- Physical stamina to walk and stand for prolonged periods
- Clear and effective communication skills, both verbal and written
- Strong decision-making and problem-solving abilities
- Excellent organizational skills and attention to detail
- Experience supervising a diverse, multicultural team
- Ability to multitask and remain composed in a fast-paced environment
- Enthusiasm for challenges and openness to change
- Ability to motivate and inspire team members
- Collaborative spirit and ability to work effectively with other leaders
- Intermediate proficiency in property management systems, Microsoft Excel, and Word
- Strong interpersonal skills with the ability to lead with fairness and empathy
- Fluency in English required; Spanish proficiency preferred
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