HR Coordinator || Skilled Nursing Facility

Summary of Position

The HR Coordinator plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The purpose of this position is to manage human resources and the business office functions of the community in accordance with current standards, guidelines, and established policies.

Essential Job Functions

Human Resources Functions (80%)

• Handle tasks related to pre-boarding/onboarding new team members, coordination and implementation of new hire orientation and coordinating with cross-functional departments to ensure an exceptional first-day experience.
• Monitor team member surveys including new hire, pulse and exit interview and follow up with appropriate individuals.
• Assist in the administration of FMLA/ADA process through our 3 rd party administrator and provide support to Team Members as needed.
• Work with leaders on employee relations or performance issues.
• Provide daily HR support to Team Members.
• Maintain the integrity and confidentiality of personnel records and HRIS system according to policy and compliance with state and federal requirements.
• Ensure training and education are completed per job requirements and facilitate communication between departmental management regarding Team Member credentialing renewals.
• Performs periodic audits of personnel records to ensure that all required documents are collected and filed appropriately.
• Assist in the communication & interpretation of the Team Member handbook.
• Educate Team Members on their benefit options and enrollment process.
• Support HR functions including new company initiatives, day to day follow up and all HR administrative needs.
• May supervise 1 – 3 non-exempt team members.
• Perform other human resources related duties as assigned.

Business Office Functions (10%)

• Responsible for collection of A/R in adherence to company collection policies and procedures.
• Maintain daily facility census, reconciling discrepancies with other departments.
• Responsible for cash management, including scanning deposits, monitor petty cash funds (if applicable), oversee resident trust (if applicable) and bank reconciliations.
• Respond to questions related to billing and resolve requests from residents and/or responsible parties and work to resolve issues and concerns with other Team Members as needed.
• Remain up to date with Company, Federal and State billing guidelines.
• Perform other financial related duties as assigned.

Payroll Management Functions (10%)

• Keep employee records up to date by processing employee status changes, promotions, transfers, terminations, wage increases, and new hires in a timely fashion within the HRIS system.
• Maintain payroll data while ensuring departments are submitting & approving Team Member timesheets within acceptable deadlines.
• Review timecards after manager approval, verifying available hours, calculating miscellaneous pay, entering deductions.
• Set up new Team Members in the Time and Attendance system.

Knowledge and Critical Skills

• Be able to make independent decisions and follow instructions.
• Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
• Communicate effectively in a manner that is sufficient for supervisors, team members, prospects, residents, and families.
• Must be able to speak, write and understand English in a manner that is sufficient for effective communication with supervisors, team members, residents, and families.
• Knowledge/proficiency of Microsoft Office Suite and electronic health record (EHR) billing systems.

Education and Experience

• Must meet all applicable state and federal requirements for this position.
• High school diploma or general equivalency is required.
• 1 - 3 years’ experience working within an office environment.
• Prior experience in human resources leadership in healthcare setting is preferred.
• Knowledge of basic generally accepted accounting principles.

Supervisory Responsibility

This position may have direct reports or supervisory requirements.

Working Conditions and Physical Demands

Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.

Physical Requirements - The Physical activities of this position involve:

• Prolonged periods of sitting at a desk and working on a computer & telephone
• Must be able to lift 15 pounds at times
• Alternating between standing and sitting

Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are:

• Executes tasks independently
• Ability to express yourself clearly and effectively
• General computer literacy

Environmental Requirements - An individual in this position may be exposed to:

• Ambient room temperatures, lighting and traditional office equipment as found in a typical office environment

Other Requirements -

• n/a

Platinum Service ®

Platinum Service ® is characterized by a high level of responsiveness delivered in a competent, timely and caring way. Team Members commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program.

Conclusion

All Team Members are expected to follow all policies and procedures. These policies and procedures can be found in the Team Member handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Acknowledgement

I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time.

By signing below, I acknowledge I am able to perform the essential functions of this job with or without reasonable accommodation. If I require reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodation.

cc: file, Team Member