**Branch Operations Support Representative**
**Location:Tucson, AZ**
**Pay Rate:** $18.50/hour
**Schedule:** Monday-Friday, 8:30am-5:00pm
**Assignment Type:** Temp-to-Hire
**Shift:** 1st Shift
**Join Kelly Services as a Branch Operations Support Representative!**
Kelly Services is seeking a reliable, detail-oriented administrative professional to support the daily operations of our client's Branch Office. This position plays a key role in customer service, patient support, office coordination, and equipment processing. This is an on-site role and is **not eligible for remote** .
**Responsibilities**
**Customer Service & Reception**
+ Serve as the first point of contact for incoming calls and in-person visitors.
+ Assist patients, referral sources, and customers with basic inquiries.
+ Conduct outbound customer satisfaction calls as needed.
**Administrative Support**
+ Assist Sales team with required documentation for patients.
+ Complete processing duties such as intake support, reviewing ACIS screens, and confirming delivery appointments.
+ Perform post-delivery data entry and work order confirmation.
+ Handle requests for audits and documentation.
+ Support patient scheduling.
+ Scan, fax, and file records on a routine basis.
+ Collect credit card or billing information when required.
+ Order office and inventory supplies.
**Equipment & Warehouse Assistance**
+ Assist with equipment setup, return processing, and preparation.
+ Conduct downloads from recording devices (apnea monitors, oximeters, CPAP equipment, etc.).
+ Perform basic functional tests on specific respiratory equipment (training provided).
+ Support the overnight oximetry program.
+ Retrieve equipment from the warehouse and assist with general warehouse tasks.
**Patient Support**
+ Prepare paperwork packets for PAP classes and other patient programs.
+ Explain insurance or out-of-pocket expenses, complete forms, and take payments when needed.
+ Reconcile daily receivables and prepare documents for lockbox submission.
**Qualifications**
+ High School Diploma or GED required
+ 2+ years of office, administrative, or customer service experience
+ Strong communication and organization skills
+ Ability to multitask and work in a fast-paced environment
+ Comfort with basic computer systems and data entry
+ Professional, friendly, and patient-focused demeanor
**Why You'll Love Working With Kelly**
+ Weekly pay
+ Temp-to-hire career opportunity
+ Access to Kelly perks and benefits
+ Supportive recruiter and onboarding experience
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.