Customer Service Representative POST NUMBER: 439980
Job Summary
We are looking for a friendly, detail-oriented, and customer-focused Customer Service Representative to assist customers with inquiries, resolve issues, and provide outstanding support. The ideal candidate is an excellent communicator with a passion for helping others.
Key Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently while maintaining a positive attitude.
- Process orders, returns, and exchanges as needed.
- Maintain customer records and update account information in the system.
- Collaborate with other departments to ensure customer needs are met.
- Identify opportunities to upsell or recommend additional services.
- Follow company guidelines and procedures to ensure a high level of customer satisfaction.
Experience: 1 years of customer service or related experience.
Technical Skills: Proficiency in CRM software, Microsoft Office, and/or live chat platforms.
Soft Skills: Excellent communication, problem-solving, and active listening skills.
Preferred: Bilingual skills and experience in a call center or retail environment are a plus. Salary Range: $55,000 to $65,000
Recommended Jobs
General Manager
Job Description Job Description Position Objective: The Restaurant General Manager is the operational leader of the restaurant, responsible for the overall management of the day-to-day operation…
Life Insurance Agent - 100% Commission - Flexible Hours
Job Description Job Description Enjoy the flexibility of working from home, setting your own schedule, and earning unlimited income while making a meaningful impact. This is 100% commission based…
Senior Auditor -Public Accounting
Growing CPA firm with locations in Chandler and Scottsdale, Arizona is looking to add a Senior Auditor to their staff. Duties: Build relationships with clients by gathering information, r…
3rd Shift Lab Assistant Embedder
Hours: Monday - Friday 7:00pm - 3:30am JOB SUMMARY: The Embedding Lab Assistant is responsible for a variety of duties throughout the lab. Embedding and assisting in cytology, loading, and unlo…
Remote Donation Call Specialist- Helping Non Profits from Home
Now Hiring: Remote Donation Call Specialist Make a Difference—From the Comfort of Home Do you have a heart for service and a voice that connects? Join our virtual team and …
Line Cook
Job Description Job Description We are looking for line cooks over at the Greek Palace! We are a full service family owned Greek restaurant. The job is relatively simple you will be working on th…
Healthcare Partner Business Development Consultant
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed i…
Project Engineer Construction
Job Description Job Description This position is 100% on site / in person Job Summary: Assigned to a specific area within the metro phoenix to complete project breakdown, budget, schedule a…