D1 Sports Training-Facility Support Specialist (Part-Time)

Job Description

Job Description

Position Title: Facility Support Specialist

Key Goals and Vision for this Position:
Under the direction of the General Manager, the Facility Support Specialist will be responsible
for performing day to day facility operational tasks in adherence with all company policies and
procedures. The FSS focus will be on maintaining high levels of customer service, handling
daily financial transactions and reporting, and supporting the efficient and effective operation
of the facility.
Major Role/Activity Focus:
% Of Time Description
65% Serve as a key point of contact with
members, with emphasis on providing the
D1 customer experience. Duties include
assisting with check-ins, setting up new
memberships, collecting and processing
payments, providing front desk sales and
information, and assisting with special
events.
20% Ensure accuracy, timeliness, and integrity of
financial transactions and reporting through
POS systems. Complete daily financial and
statistical reports and maintain control of
inventory items to prevent theft or loss.
10% Serve as point of contact for vendors to
ensure proper service levels are maintained,
including housekeeping, communications,
retail sales, and supply items. Provide light
housekeeping duties as needed to maintain
appropriate service levels.
5% Other duties as assigned.
Special Skills/Tools/Competencies/Experience:
1. Proficient in Microsoft Excel and other Office applications
2. Experience with dealing directly with customers and providing a positive customer
experience.
3. Effective time management and follow through skills

4. Excellent communication skills and the ability to interact effectively with all
stakeholders of the company. (Owners, associates, customers, community leaders, D1
Leadership Team)
5. Attention to detail and ability to think critically 6. Positive, energetic attitude with the
ability to multi-task and perform a wide variety of roles
Accountability Measures:
1. Adherence to, and promotion of, the D1 Core Values
2. Growth of membership and retention by providing exceptional customer service in the
facility
3. Accurate and timely completion of daily job duties
4. Effective collaboration with vendors to ensure proper service levels for the facility and
clientele
5. Adherence to standard policies and procedures to safeguard the assets of the company
Qualifications:
1. High School Diploma
2. 1+ years in solid work history
3. Good communication skills
4. Knowledge of gym or retail operations a plus
5. Highly energetic with a "can do" attitude

Athlete Development Training Facility
Performance Gym
Adult Strength and Conditioning
Sports Training
D1 Strength and Conditioning

Company Description

Athlete Development Training Facility\r\nPerformance Gym\r\nAdult Strength and Conditioning\r\nSports Training \r\nD1 Strength and Conditioning