Sales Associate
- Establishes and maintains an effective referral program
- Maintains accurate records using established OTF sales systems.
- Conducts telephone inquiries/follow up calls/customer care calls.
- Leads OTF studio previews with prospects and/or fitness program holders
- Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
- Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities
- Must be able to participate in 1-2 OTF scheduled workouts per week
- Maintains an organized and clean lobby/front desk area
- Responsible for processing accurate cash and credit card transactions
- Follow up and follow through activities with all prospective clients
- Responds immediately to member requests, inquiries and concerns.
- Properly on-boarding all OTF clients through the use of Client Intake Forms and FP Agreements
- Works closely with Fitness Team to ensure that processes are fulfilled
- Responsible for attending and participating in all relative OTF training programs
- Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
- Solid verbal and written communication skills required
- Able to multi-task and excel in a busy environment.
- Functional computer skills required
- MS Office basic programs (word, excel), Internet, Basic computer program software use
- Health & Fitness minded people strongly preferred
- High school diploma required.
- Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it's an attitude)
- Flexible to work day, evening and/or weekend hours as needed
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