Customer Program Manager (CPM)

Vitron Manufacturing
Phoenix, AZ

Job Description

Job Description

Position Summary:

Employee is responsible for total management of specific customer platforms. Total synchronization of all programs related internal departments (Engineering, Operations, Supply Chain, Assembly, Manufacturing, and Quality)

Essential Job Functions:

  1. Follow all established quality management system procedures and work instructions as applicable.
  2. Manage integrated project management team focusing on project activities and overall project plans
  3. Work with diverse teams and help coordinate activities to support project implementation.
  4. Negotiate contract and subcontract terms and conditions, non-disclosure agreements (NDAs) and teaming agreements with the goal of establishing contracts and agreements with favorable terms
  5. Create complex purchase contracts with negotiated terms and conditions using established policies and procedures as required satisfying customer requirements for goods and services
  6. Develop recommendations to improve policies and procedures
  7. Ensure equitable commitment is made with suppliers in support of customer needs and goals
  8. Develop standard reporting guidelines for performance monitoring
  9. Develop standard performance metrics for performance monitoring
  10. Monitor and maintain inventory based on demand, schedules and forecasting activity
  11. Interface with internal and external customers and suppliers to ensure execution of VITRON strategies
  12. Manage supplier performance and ensure satisfactory contract performance is maintained
  13. Develop standard performance metrics for performance monitoring
  14. Prepare and attend all VITRON production status meetings and provide status as required
  15. Ensure profitability on procured products.

Knowledge & Skills:

  1. Experience developing supplier relationships with resulting improvements in services
  2. Experience in reducing material costs and managing capital expenditures
  3. Ability to effectively communicate verbally and in writing with vendors, management, and co-workers.
  4. Ability to interface with technical and non-technical personnel.
  5. Knowledge of supplier owned inventory
  6. Experience with Microsoft Office suite such as Word, Excel, Power Point and Project
  7. Ability to multi-task and prioritize tasks in a dynamic environment.

Education and Experience:

Five (5) years’ experience in Project / Program Management, Procurement, Accounting, or Finance. Experience working within a fast-paced aerospace manufacturing environment preferred.

Physical Requirements:

Stooping, crouching, reaching, walking, lifting, grasping, talking, hearing, repetitive motion. Must be able to lift 25 lbs. Must have close visual acuity. May be subject to atmospheric conditions such as fumes, odors, dust. Ability to follow safety requirements while working in and around a manufacturing environment

Work Environment

This position is onsite at the Phoenix, Arizona facility supporting approximately 50 employees within a larger aerospace manufacturing and electronic assembly organization with operations across multiple states.

The CPM will regularly interact with employees across manufacturing, engineering, quality, operations, leadership, and corporate support functions.

Equal Opportunity Employer Statement

Atlas Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Atlas Group is committed to fostering an inclusive and respectful workplace where all employees are valued and supported.

Company Description

Temperature-controlled environment

Company Description

Temperature-controlled environment

Posted 2026-07-17

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