Installation Coordinator - (Low Voltage, Alarm, CCTV, Access Control )
Job Description
Welcome to the Langston Security Team! We are excited for you to join the team. We have been growing while cultivating that intimate family feel in the workplace. A place where team members are known by name and not by a number. We strive for excellence, and focus on building long-lasting relationships, creating raving fans and culture. Everyone on the team plays an important role, and your role is no exception. Please review your position carefully and let us know if you have any questions. Again, welcome!
Mission : “ We integrate high-quality low-voltage technology for commercial properties. We provide timely and efficient support while building long-lasting relationships.” Vision : “To create a better quality of life while making a positive difference in our communities”. Values : Safety - #1 Priority, Security – Integrating systems through one source, Relationships – establishing long-lasting relationship and creating raving fans, Community – making a positive impact on those we serve through integrity and accountability Job SummaryThe Installation Coordinator reports directly to the Operations Department Manager (OM). This role supports the Operations team in various administrative tasks related to Installation projects. The Installation Coordinator is adept at managing schedules, client communications, coordinating equipment staging, updating reports, collaborating with the Sales Team, and assisting with other administrative duties as needed. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities:
1. Installation Project Management: Coordinate and manage installation project process,
scheduling technician appointments and client coordination throughout the process.
2. Communication: Facilitate communication between Installation Project team members, clients, and other outside sources as required.
3. Equipment Staging: Assist in coordinating the staging of equipment and materials required for
installation projects, ensuring timely delivery and availability as per project timelines.
4. Report Updates: Regularly update Installation project reports, including status reports, progress reports, and other documentation, ensuring accuracy and timeliness.
5. Collaboration: Work closely with the Sales Department and Accounting Department to ensure accurate records for Installation project management.
6. Administrative Support: Provide general administrative support to the OM and Installation project team, including preparing documents, organizing files, and responding to inquiries.
7. Documentation Management: Maintain Installation, Project documentation, including estimates, layouts, permits, and other relevant records, ensuring they are organized and readily accessible.
8. Risk Management: Assist in identifying and mitigating risks by monitoring, Installation project progress, identifying potential issues and communicating them to OM.
9. Schedule Maintenance: Assist in maintaining Installation project schedules, including updating milestones, deadlines, and task dependencies as necessary.
10. Management of Installation Project Equipment and Materials: Perform audits, including reporting discrepancies, maintaining material tracking, assisting to anticipate equipment needs to ensure equipment is available based on project schedules, assisting with shipping and receiving activities involved with Installation project materials and equipment. Qualifications Education and Experience:
- Minimum of High School Diploma/GED
- 2 + years of professional experience in a similar role and industry.
- Proficiency using CRM software, experience with Service Titan strongly preferred but not required.
- Previous experience in project scheduling, project coordination, or a similar administrative role.
- Familiarity with project management principles and methodologies.
- Experience working with project management software and tools.
- Organizational Skills: Exceptional ability to manage multiple tasks and projects simultaneously while maintaining a high level of accuracy and attention to detail.
- Communication: Strong verbal and written communication skills, with the ability to effectively interact with team members and stakeholders.
- Time Management: Excellent time management skills with the ability to prioritize tasks and meet deadlines.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to assess project requirements and make recommendations for improvements.
- Attention to Detail: High attention to detail to ensure accuracy in scheduling, reporting, and administrative tasks.
- Adaptability: Ability to thrive in a fast-paced environment, demonstrating flexibility and adaptability to changing project requirements.
- Team Collaboration: Strong team player with a collaborative approach to working with others.
- Must be able to lift up to 50 pounds and push/pull up to 75 pounds
- Must be able to pass a background and driver’s license (MVR) check
- Must have a valid Arizona Driver License
- Must have full time availability
- Must be able to read, write and speak English proficiently
• Self-motivated and represents a professional image that is approachable
• Outgoing
• Proficient with Microsoft Pay Range: $22.00-$28.00/Hour
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