Loyalty Program Administrator

Department: Marketing

Location: Phoenix, AZ

Type: Full-Time

Grow with the Industry’s Leading Family-Owned Supplier! For over 100 years, we’ve been helping professionals build beautiful landscapes— and we’re just getting started. As the largest family-owned landscape supply company in the nation, we pride ourselves on deep-rooted relationships, exceptional service, and a culture that values integrity, innovation, and growth. We’re looking for a Loyalty Program Administrator to join our Marketing team and help us cultivate customer loyalty through strategic engagement and rewards programs that reflect our commitment to excellence.

What You’ll Do:

• Design and manage loyalty campaigns that reward and retain our valued customers.

• Oversee program operations including member communications, rewards fulfillment, and performance tracking.

• Collaborate with cross-functional teams to align loyalty initiatives with broader marketing and business goals.

• Analyze customer data to identify trends and opportunities for program enhancement.

• Stay ahead of industry trends and bring fresh ideas to elevate the customer experience.

Requirements

What You Bring:

• Bachelor’s degree in marketing, Business Administration, or a related field.

• 1–3 years of experience in marketing, customer loyalty, or program management.

• Excellent and proven customer service skills. • Strong analytical and problem-solving abilities.

• Exceptional communication and interpersonal skills.

• Attention to detail and ability to manage multiple tasks simultaneously.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Why You’ll Love It Here:

• Be part of a company with a century-long legacy and a future-focused mindset.

• Work in a collaborative, family-oriented culture that values your ideas and contributions.

• Competitive compensation and benefits.

• Opportunities for career growth in a thriving industry.

Ready to Cultivate Loyalty That Lasts? Apply today and help us build a program that’s as strong and dependable as the landscapes our customers create.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!