Customer Success Manager

• Competitive hourly pay rate plus commission and/or bonuses


• Paid training


• Paid Time Off


• Flexible Hours


• Commission paid monthly


• No Evening or Weekend work expectation

Company Overview
We believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.


Job Summary
The Sales Specialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events.

Responsibilities

• Develops knowledge of the local market dynamics for business development opportunities for all product lines


• Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers


• Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers


• Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups)


• Secures new business through individual effort and established lead methods


• Prepares quotations and applications and delivers effective presentations in order to close sales

Qualifications

• Ability to work independently to plan, set priorities and organize work


• Active involvement in the local community


• Demonstrated sales and customer service experience


• Excellent oral and written communication skills


• Demonstrated analytical skills


• Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)


• Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers


• Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.

Flexible work from home options available.

Compensation: $40,000.00 - $60,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Join Our Team. Bring Your Dreams.

We are looking for talented, motivated individuals to join our team.

Agency Staff Career

Are you passionate about making a positive difference and having a meaningful impact on the lives of people in your community? We are always seeking talented, motivated individuals to join our team.

This position is a staff member working for the agency owner and is not an employee of American Family Insurance.