Virtual Event Producer (Virtual Learning & Government Meetings)
- Partner with event leads to clarify objectives, audience needs, run-of-show, engagement plan, and success measures.
- Build detailed production plans (timelines, roles, tech checks, and contingency plans) and coordinate speaker rehearsals.
- Create and distribute invitations and reminders; manage registration/RSVP tracking and targeted follow-ups.
- Develop clear participant-facing communications (access instructions, agendas, expectations, and support pathways).
- Configure and run virtual platforms (Zoom/Teams and others as needed), including settings, security, roles, branding elements, and recordings.
- Live-produce sessions: manage audio/video, screen sharing, speaker handoffs, timing, and transitions.
- Run engagement tools and flows: chat/Q&A moderation, polls, reactions, and participant management.
- Set up and manage breakouts, including instructions, assignments, timekeeping, and smooth returns to the main session.
- Troubleshoot technical issues in real time while keeping the session moving and presenters focused.
- Support facilitators with virtual-learning best practices to increase participation and keep energy high in virtual and hybrid formats.
- Coordinate post-event deliverables (recordings, attendance, Q&A/poll exports, resources) and send follow-up communications.
- Capture lessons learned and update templates/playbooks to improve consistency, quality, and scalability.
- Other duties as required.
Bachelor's degree in Communications, Marketing, Event Management, Instructional Design/Learning, or a related field (or equivalent experience). Relevant Knowledge:
- Excellent organizational and project management skills, with the ability to handle multiple events simultaneously.
- Strong written and verbal communication skills; ability to translate complex steps into clear guidance for speakers and participants.
- Demonstrated ability to stay calm under pressure and troubleshoot live issues quickly and discreetly.
- Experience partnering with facilitators/presenters and managing run-of-show, timing, and transitions.
- Working knowledge of virtual engagement techniques (polls, chat/Q&A, breakouts) and participant experience best practices.
- Availability to work flexible hours, including occasional evenings and weekends, as required by event schedules.
- A minimum of 3 years' relevant experience producing virtual events, webinars, trainings, or hybrid sessions.
- Software Proficiency
- Proficiency with Zoom and/or Microsoft Teams and comfort learning additional platforms as needed; strong computer literacy with experience using email, MS Office, Acrobat, and related business and communication tools.
- InSync Training Master Virtual Producer (or equivalent virtual production training) - preferred.
- InSync Training Virtual Learning Expert (or equivalent training in virtual facilitation/design/production alignment) - preferred.
- SGMP Certified Government Meeting Professional (CGMP) (or intent to pursue) - preferred. Position Details
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