Box Office / Ticketing Associate (Tucson)
- First point of contact with fans and guests attending Relentless Beats events.
- Processes will call and guestlist pickup transactions.
- Sells tickets via ticket system.
- Scans tickets for entry.
- Provides friendly customer service to fans and helps troubleshoot when needed.
- Other tasks as assigned.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Willingness to work a flexible schedule including nights, weekends and occasional holidays.
- Highly motivated to contribute to an atmosphere in which people work together with enthusiasm and efficacy to produce outstanding results.
- Strong problem-solving skills and ability to think creatively to find solutions.
- Must be at least 18 years old
- Have at least 6 months experience in customer service, box office, retail or similar role
- Strong communication and interpersonal skills
- Proficiency with computers and ticketing software (as trained)
- Willingness to work a flexible schedule including nights, weekends and occasional holidays
- Ability to sit or stand for extended periods of time
- May experience a wide range of temperature climates on job sites, including extreme outdoor heat and cool temperatures.
- Ability to tolerate loud noise levels and busy environments.
- Ascending/descending stairs.
- Moving self in different positions to accomplish tasks in various environments.
- Remaining in a stationary position, often standing. or sitting for prolonged periods.
- Communicating with others to exchange information.
- Repeating motions that may include the wrists, hands, and/or fingers.
- Lifting objects up to 25 lbs.
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