Loan Officer Assistant

Mutual of Omaha Mortgage
Scottsdale, AZ

Loan Officer Assistant (In-Office – Reverse Mortgage Division)

Location: Scottsdale, AZ (On-site)
Position Type: Part-Time, 20-28 hours per week
Compensation: $18-$24 per hour + potential for bonus incentives

Mutual of Omaha Mortgage is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.

Mutual of Omaha Mortgage is a full service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs please review and apply for our opening below!

Job Purpose:
The Loan Officer Assistant plays an essential role in supporting the Loan Officer by ensuring loan files are complete, accurate, and ready for submission—while also helping to maintain a positive and professional client experience.

Duties and Responsibilities:
  • Loan Pipeline Support
    • Monitor key dates and proactively track all milestones in the loan process.
    • Manage and maintain accurate borrower and partner information in CRM databases.
    • Prepare, send, and manage loan disclosures, applications, and required documentation for electronic signature.
    • Communicate professionally with borrowers, title companies, and third parties to request and collect conditions.
    • Prepare files for submission to processing and underwriting.
    • Maintain organized electronic and paper files in compliance with company policy.
  • Client & Partner Communication
    • Serve as the first point of contact for inbound calls — demonstrate  exceptional phone manners, professionalism, and warmth  at all times.
    • Provide courteous, accurate updates to clients, partners, and internal departments.
    • Maintain a welcoming and enthusiastic tone that reflects the professionalism of our brand.
    • Coordinate with the Loan Officer to schedule appointments, meetings, and follow-ups.
  • Administrative & Office Support
    • Provide general administrative support such as scanning, filing, and organizing documents.
    • Assist with internal event planning, mailings, and referral partner coordination.
    • Support the Loan Officer with daily workflow, scheduling, and follow-up tasks.
    • Maintain office organization, supplies, and readiness for client meetings.
Qualifications:
  • High school diploma or equivalent required; college coursework preferred.
  • Minimum 1–2 years of experience in  mortgage lending, banking, or customer service .
  • Experience with loan origination systems preferred.
  • Proficiency with Microsoft Word, Excel, Outlook, and PDF editing tools.
  • Outstanding phone etiquette  — confident, polished, and personable on every call.
  • Strong written and verbal communication skills with a professional, positive tone.
  • Highly organized, dependable, and detail-oriented.
  • Ability to multitask, prioritize, and work efficiently under pressure.
  • Positive attitude, enthusiastic energy, and collaborative team spirit are a must.
  • Ethical, professional, and committed to delivering excellent customer service.
Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: 
  • Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. 
  • Company Paid Life Insurance 
  • 401K with a generous employer match 
  • Pet Insurance
  • Free Legal Services 
  • Employee Loan Program

Posted 2026-01-20

Recommended Jobs

Acute Care Nurse Practitioner or Physician Assistant

Palm Careers
Phoenix, AZ

  Are you an Acute Care Nurse Practitioner or Physician Assistant with acute care experience seeking a new full-time position near Phoenix, AZ?  Our established healthcare team is interviewing and …

View Details
Posted 2026-02-03

Water & Wastewater Pipeline Conveyance Engineering Designer

CONSOR Engineers
Phoenix, AZ

As a Consor teammate, you’ll join a collaborative network of water and transportation experts dedicated to supporting clients through the entire project lifecycle. You’ll have access to the resources …

View Details
Posted 2026-03-21

Civil Foreman

Pacific Network Solutions Construction
Gilbert, AZ

Who We Are: Headquartered in Gilbert, AZ with second location in Henderson, NV, we are a leading general contractor in telecommunications and infrastructure construction. Our expertise encompasses…

View Details
Posted 2026-03-10

Temporary Enrichment Partner (Caregive Adult Day Program)

Benevilla
Peoria, AZ

Temporary Enrichment Partner (Full-Time, Monday–Friday) West Valley Life Enrichment Program – Peoria, AZ $15.65/hour | Full-Time Temporary with On-Call Continuation Schedule: 8:00 AM – 4:00 PM…

View Details
Posted 2026-02-13

Assistant Manager - Service Experience - Chandler Festival Rack

Nordstrom
Chandler, AZ

The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is com…

View Details
Posted 2026-03-17

Production Designer

Defero
Phoenix, AZ

Production Designer Position: Production Designer Location: Phoenix, Arizona (On-site 16th Street & Northern) Status: Exempt Compensation: Competitive salary & official title (DOE), Health, Denta…

View Details
Posted 2026-01-28

Purchasing Manager

Belcan
Phoenix, AZ

Job Title: Purchasing Manager Pay $ 56.52/ hr (DOE) Location: On-site, Phoenix, AZ Contract- 6 months non 9-80|1st Shift|07:00 AM|N A Purchasing Manager job opportunity is open with our cli…

View Details
Posted 2026-03-18

Caregiver

Theracare Pediatric Services
Phoenix, AZ

We are looking for a dedicated and compassionate Habilitation Provider/Attending Care Provider/ Respite Provider to join our team. The ideal candidate will possess a strong commitment to enhancing th…

View Details
Posted 2026-02-27

Intake Coordinator Assistant

Home Sweet Home Health Agency
Tempe, AZ

Job Description Job Description We are looking for a motivated and skilled individual who will join our medical team as an Intake Coordinator. In this position you will be responsible for welcomi…

View Details
Posted 2026-03-20

Adobe Journey Optimizer (AJO) Expert

Volto consulting
Phoenix, AZ

Job Title: Adobe Journey Optimizer (AJO) Expert Location: Phoenix, AZ – Onsite Experience: 12+ Years Job Summary We are seeking a highly experienced Adobe Journey Optimizer (AJO) Expe…

View Details
Posted 2026-02-09