ADESA Special Operation Lead - ADESA

Job Description

Job Description

The Lead for the Auction Special Operations (ASO) team will play a pivotal role in creating new processes, establishing production operations at new launches, and supporting ongoing training at existing integrations as we continue to build our aligned retail & wholesale capacity. This role will require frequent travel. This role is not visa eligible.

What you'll be doing

• Travel to future/planned integration sites to evaluate and document existing processes and structures to determine operational opportunities and devise plans for alignment, efficiency and standardization.
• Travel to current integration sites to assess performance, provide insight and coaching to leaders and teams to improve performance and standardize processes.
• Identify, develop, test and implement continuous improvement efforts across Auction Operations and in partnership with partner operations teams (Reconditioning, Wholesale, Logistics, Market Operations, and Safe and Secure).
• Work successfully and collaboratively with cross-functional teams in search of shared wins and process improvements.
• Continue to leverage and improve on Carvana/ADESA operating standards and other work flow processes to ensure each aspect of Auction operations continues to meet speed, cost and quality objectives as the company continues to scale
• Effectively train and develop Auction teams to meet or exceed department production goals and to successfully execute the Carvana/ADESA operating system and philosophy in a new site integration environment on a daily, weekly and monthly basis
• Serve as process/performance optimization coach, sharing best practices, providing feedback, implementing measurements, and standardizing operations and procedures.
• Positively reinforce and engage the ASO team, including providing appropriate training, development and coaching to the ASO team, including robust, timely, and consistent feedback.
• Learn how the ASO team operates and leverage technical knowledge and skill to identify gaps in current training efforts and provide realistic solutions our teams can execute.
• Act ethically, and portray a positive image of Carvana/ADESA by displaying the values, leadership principles, and competencies daily.
• Other job duties as assigned.

What the Job Requires

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent.
• Vocational/Technical degree preferred, but not required.
• Demonstrated functional knowledge in one or more areas pertaining to ADESA's Auction operations, procedures and workflows.
• Experience supervising/managing a team (preferably in a production environment)
• Excellent organization skills.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Willing and able to speak in front of groups as large as 20-30 people.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to move in and out of vehicles regularly.
• Ability to multitask and prioritize effectively.
• Ability to occasionally pull and lift up to 20 lbs.
• Ability to read, write, speak and understand English.
• Ability to resolve complex issues and conflicts with guidance from others.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Ability to travel up to 75% of the time.
• Ability to work outdoors regularly for extended periods of time in all weather conditions.
• Ability to work overtime and on weekends.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.