Retail Associate - Food Service

Job Description

Job Description

Who We Are

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".

What’s in it for you:

As part of our team, the ideal candidate will gain access to supportive and smart partners, first-class learning and engagement technologies, exceptional employee wellness and medical benefits, and much more!

Benefits:

Full-time roles include:

• Comprehensive medical, dental, and vision benefits with several plan options to choose from!
• Generous Paid Time Off and Leave Programs.
• Employee referral program.
• Access to wellness initiatives, financial planning, mental health assistance, and more.

Wage range: $16 to $18 an hour depending on experience

Your Impact

Accountable for cash register operation and handling large amounts of cash. Responsible for maintaining all charges in the appropriate cost center. Provides high quality customer service, including efficient sales practice and proper food sanitation.

REPORTING RELATIONSHIPS

Reports to: Food Service Director

Supervises: N/A

ESSENTIAL ACCOUNTABILITIES

• Operates cash register with an accuracy of 99.85% (plus or minus).
• Sets up appropriate cashier bank.
• Documents cash received and charges made.
• Identifies customer needs and refers to appropriate department for follow-up when necessary.
• Collects data for cash control.
• Stocking refrigerators with beverages, condiments etc.
• Cleaning, sanitizing, polishing general work areas, this includes sweeping, mopping, vacuuming, and throwing trash.
• Prepare and gather items needed for meal service.
• Provides exceptional service to all guests.
• Perform other duties as assigned.

MINIMUM KNOWLEDGE AND SKILL REQUIREMENTS

KNOWLEDGE OF:

• General office standards of dress and behavior
• Basic math, addition, subtraction, multiplication, division, fractions, and decimals

SKILLS IN:

• Ability to write notes and brief instructions using correct spelling and grammar
• Deliver friendly and efficient customer service
• Speak clearly and present information orally
• Ability to speak, read, understand, and write English
• Apply common sense understanding to carry out written and oral instructions.
• Ability to learn to operate equipment and perform a variety of repetitive tasks
• Ability to do heavy lifting
• Ability to stand for long periods of time
• Ability to follow time schedules for meal preparations and serving
• High school diploma or GED.
• Six (6) months previous experience working with the public in a customer service role.
• Extensive cashier experience, experience with catering, fast food service, any prep work or any food handling experience.
• Experience working in kitchens of facilities or institutions that provide meals to large groups of people daily.

Our commitment to you

Thomas Cuisine is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. We believe in Diversity, Equity, Inclusion, and Belonging and our mission is to create an inclusive work environment where all employees’ differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work.

REAL Food | Genuine Service | Enduring Relationships