Receptionist

Job Description

Job Description

Description:

Join the MIKID team and make a real impact for children and families! Be part of something meaningful—help us rebuild communities, one family at a time and advocate for those who need it. MIKID is Arizona's largest family support nonprofit, and we're on the lookout for dynamic individuals to join our team.

At MIKID, we offer more than just a job – we offer a chance to be the change. Enjoy job flexibility, life-work fulfillment, and unparalleled support. Our robust benefits and rewards include:

• 14 paid holidays, including your birthday!

• Matching 401K retirement plan

• Health, dental, vision, and life insurance

• Employee assistance program

• Generous Paid Time Off & Sick Time

• Opportunities for advancement

• On-the-job training

• Employee referral program

Are you ready to be the change and advocate for those who need it most? To embark on this meaningful journey, all you need is passion and dedication. Check out our inspiring stories of hope: -of-hope/

We do require our team to obtain or currently possess an Arizona State Level One Fingerprint Clearance Card, 5 Year Certified Clean MVD Report, and TB screen. Reimbursable by MIKID or we have resources for you to obtain them. Ready to embark on a career that matters? Apply today and grow with us! #MIKID #MakeADifference

Position Summary:

The Receptionist serves as the first point of contact for visitors and callers at MIKID and is responsible for providing professional, courteous, and efficient administrative support. Under the direction of the Site Manager, the Receptionist manages front desk operations, assists with general office coordination, and ensures the office environment remains organized, well-stocked, and compliant with internal procedures.

Essential Duties/Responsibilities:

• Promptly answers incoming phone calls, takes detailed messages, and routes calls to appropriate staff members.
• Greet and announce guests in a professional and welcoming manner.
• Tracks staff locations as needed to ensure timely communication.
• Secures the office by completing opening and closing procedures as required.
• Monitors and maintains office supply inventory; submits approved orders to manager.
• Prepares outgoing mail and distributes incoming mail to appropriate departments.
• Maintains functionality of office equipment; arranges repairs and replacements as needed with manager approval.
• Keeps reception and common areas neat, organized, and presentable at all times.
• Maintains equipment assignment logs; issues, receives, and audits MIKID equipment assigned to staff.
• Conducts monthly audits of equipment to ensure all items are returned by former employees; coordinates with HR during the offboarding process.
• Assists with special events, team projects, and administrative support as needed.
• Prints flyers, brochures, and educational materials upon request.
• Manages meeting room reservations via the conference room calendar.
• Schedules and coordinates office conference calls and meetings.
• Reconciles and submits petty cash reports monthly to the Finance department.
• Issues and tracks alarm codes under supervisor's guidance; no codes or keys are to be distributed without supervisor's approval.
• Coordinates employee name badge requests and photo submissions to Corporate.
• Supports documentation schedules for members to ensure compliance with regulatory requirements.
• Partners with Site Managers to ensure adherence to licensing standards and operational protocols.
• Conducts routine staff and fleet vehicle inspections and collaborates with facilities to ensure timely scheduling and completion of vehicle maintenance.
• Responsible for collecting, organizing, and submitting clinical documentation and SISO sheets from staff to the appropriate personnel.

Education and Experience:

• High School diploma or GED.
• Minimum of two years’ experience in an office setting providing support to multiple staff members.

Required Skills/Abilities:

• Working knowledge of Microsoft products; Word, Excel, PowerPoint, Publisher, Outlook.
• Knowledge of behavioral health agency policies and procedures preferred.
• Ability to work well under deadline pressure and respond to inquiries from staff in a timely manner.
• Ability to provide effective assistance and support to staff at all levels.
• Ability to maintain confidentiality in dealing with issues of a sensitive nature.
• Effective written and verbal communication skills.
• Excellent organizational skills.

Travel required:

• On-site position. Employees are required to work in person at their designated location during regular business hours.

Physical Requirements and Work Environment:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to occasionally lift up to 15 pounds.
• Must be able to work in both indoor/outdoor working conditions.

Additional eligibility requirements:

• CPR/1st Aid Certified.
• Current Fingerprint Clearance or the ability to obtain a clearance card.
• Must have a valid and current Arizona Driver's License.
• Must have reliable transportation.
• Must meet vehicle insurance requirement (50/100 liability) and vehicle registration. Must have a clean driving record.
• This position requires work authorization in the United States.
• The organization is an Equal Opportunity Employer and values diversity in its workforce.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.