Physical Therapy Front Office/Technician - Part Time

Doctors of Physical Therapy
Gilbert, AZ
Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance?

If you answered yes, then we have a fantastic opportunity for you!

Empower Physical Therapy is currently seeking a Part-Time Physical Front Office Coordinator/Technician for our Higley clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Why You'll Love Working with Us…

Team Culture:
  • Collaborate with a team that values professionalism and fun.
  • Foster a safe, warm, and friendly clinic atmosphere.
  • Take initiative and support your team, regardless of your title.
  • Work together to solve challenges and celebrate successes.
  • Always aim to exceed patients' expectations in every interaction.
What’s in a Day’s Work?
• Greet and assist all visitors and respond to all inquiries appropriately
• Provide general service orientation to patients
• Review insurance eligibility and benefits
• Secure payment authorizations and collect co-pay
• Provide Patient Service Functions
• Manage all incoming calls and message distribution
• Schedule patients
• Maintain office and lobby appearance; ensure all office equipment is in working order

What You Bring to the Team:
  • Must be 18 years or older.
  • High School Diploma or GED required.
  • Friendly and approachable personality; you love interacting with people.
  • 1 year of previous Physical Therapy or medical front office experience highly desirable.
  • Dedication to providing excellent customer service in every interaction.
  • Thrive in a fast-paced environment, able to adjust to changing demands.
  • Comfortable with computer systems and software.
  • Willingness to support and collaborate with your teammates.
  • Eager to learn and grow, open to feedback, and always seeking to improve.
What We Offer:
  • 401k Plan Contribution
  • Referral Program
  • Employee Assistance Program
  • Cutting edge tools and resources to navigate your workload efficiently.
Work Environment:
This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


Physical Demand Capacity:
• Frequently use computer keyboard, monitor and mouse
• Extended use of computer monitor
• Ability to lift up to 20 lbs.
• Required to sit or stand for long periods of time
• Occasionally required to bend, stretch or stoop
• Occasional exposure to heat and cold

If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.

Posted 2026-02-09

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