General Manager- Phoenix, AZ
- This application is an expression of interest in joining Restore for future openings** Apply now to join our talent pool! This posting remains open even when we don’t have roles currently available to identify talent for future openings. Position Summary: Restore is seeking a highly focused, strategic General Manager- Phoenix, AZto lead our dynamic team in (insert location). As a General Manager, you will oversee the Restore studio, create brand awareness, drive traffic and membership, and focus on overall sales growth. You will ensure the studio's performance aligns with company objectives, manage team members, oversee KPI management, and coordinate marketing events. A successful General Manager will have previous management experience, a passion for wellness, and a commitment to helping people. You will manage the daily operations and develop a team in a fun, engaging, and inclusive environment. Status: Full-Time, open availability including weekends required Responsibilities: (Assistant Manager to “assist” GM in all functions)
- Meet performance metrics (KPIs), manage revenue, ordering, inventory, payroll, and facilities maintenance.
- Execute and coordinate the company’s marketing and ongoing sales drivers, including pre-sale and studio events, and manage local grassroots marketing initiatives.
- Oversee hiring and onboarding of new team members; set and assign daily, weekly, and monthly goals while promoting excellent customer service.
- Manage the employee life cycle, providing continuous coaching, conducting annual performance reviews, and recognizing high performers.
- Foster a culture of five-star customer service.
- Lead the studio team in service and product knowledge to motivate them to meet and exceed sales goals through community events, partnerships, and referrals.
- Ensure a safe and clean studio environment for members and guests; be flexible to work on weekends and holidays as business needs dictate.
- Demonstrate a commitment to the vision, mission, and goals of Restore, modeling company values and culture.
- Manage client accounts such as freezes/terminations and follow up on declination of auto-pays and
- Serve as an expert on Restore products and services to set an example and coach other team members technical skills, sales strategy and orientation toward hospitality and education.
- High School Diploma or equivalent required.
- Minimum 3-5 years (1+ for Assistant GM) of management experience required, including overseeing all aspects of staff management (hiring, training, support, discipline, and termination).
- Previous management experience in health, wellness, fitness, or retail industry strongly preferred.
- Proven success in sales and team mentorship.
- Excellent leadership and management skills to foster a positive environment for staff and clients.
- 4+ years of customer-facing experience preferred
- Excellent de-escalation and conflict resolution skills
- Exceptional communication skills, both written and verbal
- Exceptional communication skills.
- Ability to multi-task and address client and staff concerns effectively.
- Intermediate computer skills.
- Flexibility to work day, evening, and/or weekend hours as needed.
- Medical, dental, vision, disability and life insurance within 30 days (Full-Time roles)
- PTO (Full-Time roles)
- Free and discounted services (both Full- and Part-Time roles)
- 401k retirement plan with vested employer match (both Full- and Part-Time roles)
- Bonus opportunities (both Full- and Part-Time roles)
- Career advancement opportunities (both Full- and Part-Time roles)
Recommended Jobs
Warehouse Material Handler
ABC Supply, the nation’s largest distributor of exterior and interior building products, is seeking a motivated Warehouse Material Handler to join its team. In this role, you will receive materials, …
Truck Driver - Home Daily - CDL A
What you’ll need to succeed as a Truck Driver at XPO Minimum qualifications: Be at least 21 years of age Valid Class A commercial driver's license Safe driving record and history Curre…
Software Engineer
About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep t…
Customer Engagement Rep
Customer Engagement Rep – Paid Internship for Students & Recent Graduates Are you a college student or recent graduate eager to gain hands-on experience in customer engagement? We are looking for …
Technical Coordinator - Blood Bank (Phoenix)
Primary City/State: Phoenix, Arizona Department Name: Blood Svcs-BUMCP Work Shift: Night Job Category: Lab Join one of Arizona's leading diagnostic labs at Sonora Quest, where…
Center Medical Director
Summary Working in coordination with the other members of the Center Leadership Team and under Direction of the Regional Medical Directors, the Center Medical Director shall deliver the highest qu…
Senior Accountant
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global so…
Behavior Technician
Cortica is looking for dedicated, compassionate Behavior Technicians to join our growing team and help us design and deliver life-changing care for children with neurodevelopmental differences. At…
CNC Programmer / Machinist
Description Fluidra is looking for a CNC Programmer/Machinist to join our team in Phoenix, AZ. The CNC Programmer will be responsible for setting up, operating, and maintaining VMC 3 & 4th A…
Production Associate
Join the Sweetest Team in Chandler – Grow with Gummi World Gummi World is a fast-growing nutraceutical manufacturer in Chandler, Arizona, producing high-quality vitamin gummies for leading brands …