Lead Business Systems Analyst

Job Description

Job Description

LOOKING FOR ONLY ARIZONA RESIDENTS within commuting distance to downtown Phoenix, AZ.

City of Phoenix - Lead Business Systems Analyst 145086 (Hybrid position 90% Remote)

Onsite for ad hoc meetings.

JOB REQUIREMENTS

We are seeking a Business Analyst who will work with the Data Services management team and department stakeholders to document business requirements to help develop functional requirements for solution outcomes for defined projects.

This will include researching new IT systems and technology to help the city adapt to new and beneficial technologies. Candidate will work closely with the IT department and city departments to provide each with insights into how technology incorporates into company goals and values.

This position is responsible for identifying and communicating with key stakeholders, gathering and analyzing business and industry data, liaising between various business departments, assessing options for process improvement, and maintaining documentation regarding various projects, processes, and operations. This is a crucial role in improving operational efficiency, financial performance, and planning for department projects.

The Business Analyst will report to the Deputy CIO of the PMO and work as a member of the Data Services team and assist with a defined set of projects.

Candidates must have

• A bachelor's degree in business administration, communications, information technology, or a related field, along with at least 13 years of experience in a project coordination and business analysis.
• Proficiency in data analytics, business intelligence, and statistical analysis
• Excellent skills capturing business requirements and working with team members and departments to develop technical requirements for solution development and deployment.
• Strong document management best practices using tools such as Microsoft Office 365, Sensei IQ and Microsoft Project are essential.
• Good communication and interpersonal skills capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines
• Strong ability to solve problems and identify challenges within the organization and then assist with the implementation design of procedures and processes to overcome them.
• Technical skills and knowledge to assist with requirements gathering for upgrading, troubleshooting, and implementing new hardware and software programs.
• Strong knowledge of business process documentation and project management.
• Strong developed organizational and time management skills are important to move a project from beginning to completion.

Daily responsibilities include:

• Participate in weekly scrum meeting with the Data Services Management team.
• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
• Improve training and operational procedures within a business to increase efficiency and productivity.
• Work directly with clients to understand the individual needs of the business.
• Create and present reports to executive team members and shareholders to support recommendations.
• Oversee inclusion of business requirements in project solutioning from beginning to completion.
• Use a variety of data analysis and organization tools to assist