Cosmetics Brand Manager
Qualifications
High School Diploma or equivalent required
1-2 years direct experience
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing prioriti
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Position requires prolonged periods of standing/walking around store or department
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Responsibilities
The Brand Manager is responsible for driving sales and service to the customer
They are the brand authority who consistently role models a best in class service experience while helping customers and training associates
Connects the business priorities to the daily activities of all associates
Understand how brand training, events and product strategies drive sales
Communicate with vendor and store leadership to execute events based on the marketing calendar to achieve sales plan
Understand product strategies by Quarter/Season and provide clear direction to drive sales
Review and analyze business performance - daily, weekly, monthly, seasonal, and annual sales results
Review productivity levels, provide coaching/feedback, and partner store leadership on team performance•
Be a product educator and beauty enthusiast
Has advanced authority and expertise in a specific brand
Introduce customers to beauty products and build a rapport to identify hidden needs
Self-motivated to stay current on brand related product knowledge and beauty trends
Inspires teamwork to achieve sales goals and elevate the customer experience
Build trust and foster teamwork across the entire Beauty department
Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back
Clearly model behavior and articulate activities that support elevating the customer experience
Provide outstanding service - whether that be in person, virtually or on the phone
Drive client acquisition through awareness and engagement in our Loyalty program
Foster an environment of continuous learning through personal behaviors, product demonstrations and peer to peer learning
Remain up to date with all training from designated brand
Recruit, train, coach, motivate, and develop associates on company policies, procedures, product knowledge, and team/individual productivity goals
Support onboarding internal and external new team members
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
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