Creative Services Consultant

Date: Jun 11, 2026

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The Creative Services Consultant oversees and participates in the development and execution of the company's creative video projects that support corporate image, identity and messaging. Works with executives, company leaders and other internal clients on planning, creating and executing graphic, video, and photography projects. Ensures quality standards and adherence to corporate standards. Assists in establishing brand guidelines and policies. Work is performed with minimal direction and within the context of a strong team.

Minimum Requirements

• Bachelor's in graphic design, video or film production, broadcast communications or related discipline and eight (8) years progressively responsible experience and thorough knowledge of Creative Services, including graphic design, video and photography or an equivalent combination of related education and experience.
• Proven ability to manage multiple projects simultaneously. Detail oriented with a strong focus on quality and time management.
• Excellent written and verbal communication skills, interpersonal, organizational and planning skills. Demonstrated ability to manage people, projects and outside contractors. Able to multi-task efficiently and effectively in a fast-paced deadline-driven environment.

Major Accountabilities

1) Serve as creative lead in developing, reviewing and approving creative product; ensures materials meet quality and corporate brand standards.

2) Delegate and prioritize assignments; evaluates workload and need for freelance and outside contractors to complete assignments, has oversight on selection of freelance services.

3) Mentor other creative services staff; attends creative input meetings and client meetings to assist creative direction and strategy.

4) Consult with internal clients to determine objectives for creative materials and projects; develop project timelines, production schedules and action plans to ensure project goals are met in a timely and quality manner.

5) Produce creative materials within area of expertise, including graphic design, video production and photography from pre-production through post-production.

6) Generate new applications of video and, photo and design. Engage with other Communications department functions to identify and develop opportunities to strategically integrate video, and photo and graphic design elements into both internal department activities and external projects.

7) Manage vendors to ensure all activities support strategic objectives. Periodically evaluate vendors to seek efficiencies, new capabilities or new thinking.

8) Perform other duties as assigned.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Working from a home office requires adequate technology and an appropriate ergonomic set up.
• Role types are subject to change based on business need.

Job Segment: Sustainability, Nuclear, Energy