Admissions Specialist - Surprise

Meadows Behavioral Healthcare
Surprise, AZ
Description

As the Admissions Specialist you will coordinate all activities associated with the admission of a prospective program attendee. This function includes, but is not limited to: taking inquiry calls, providing program information, preparing initial intake paperwork, scheduling /conducting interviews with prospective patients, coordinating with other staff functions and making referrals. Perform daily, weekly and monthly record keeping in relation to census, admissions and discharges.

Essential Duties Include:

  • Receives and records inquiry calls in a courteous and efficient manner.
  • Collects pertinent patient insurance information, forward for verification and relays insurance information back to caller in a knowledgeable way.
  • Identifies those callers that meet the admission criteria for the program as well as help patients identify an appropriate level of care.
  • Facilities the admission process into the program if the caller meets the admission criteria.
  • Obtain necessary demographic, referral source and clinical information, ensuring complete and accurate documentation.
  • Provides callers that do not meet the admission criteria to find alternate treatment options based on their required level of care.
  • Communicates with the patients families information about the facilities and the policies of the Company.
  • Prepares daily reports.
  • Ability to converse in English with others to give, take and process information; extensive use of telephone.
  • Ability to maintain confidentiality of information, multi-task, coordinate projects and record/transcribe general and specific meeting minutes.
  • Ability to work independently and collaboratively.
  • Communicate with other staff to relay concerns and observations involving patient safety.

Qualifications

Education and Experience:

  • High school diploma or general education diploma (GED) required.
  • Bachelors Degree preferred. College coursework or Addictions Certification desired.
  • Previous experience with admissions, chemical dependency, eating disorders and / or behavioral health preferred.
Posted 2025-09-27

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