RN - Patient Care Manager

Job Description

Job Description

Hospice Patient Care RN Manager

Job Type: Full-Time

Location: Tucson, AZ

Work Type: Onsite (Hospice / Home Health)

Responsibilities:

• Oversee and direct patient care services to ensure delivery of high-quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits, using clinical judgment and priority.
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, present patient updates, review charts, coordinate care plans, and document minutes.
• Serve as mentor, trainer, and clinical support to associates, supporting development, performance, and compliance.
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.
• Support performance improvement initiatives, quality assessments, and operational efficiencies within the location.

Required Qualifications:

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum 3 years of direct patient care experience, including at least 2 years in hospice or home-based care.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and families.
• Ability to lead a diverse care team while adapting to clinical and emotional needs.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.
• Must have 3 years of RN experience in hospice or home health.
• Preferred (Not Required): BSN, prior leadership/supervisory experience, EMR/telehealth knowledge, CHPN certification.

Benefits:

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
• Full-Time Benefits:
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)