Community Manager, New Development
- Establish leasing benchmarks and a strategic marketing plan for achieving the budgeted occupancy goals both during lease-up and into stabilization.
- Plan and implement grand opening events, establish in-market partnerships with local businesses and contractors, create brand awareness through marketing outreach.
- Analyze market trends, competition, and other factors; utilize this information to adjust marketing strategy aimed at remaining competitive.
- Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
- Strive for improvements in community performance to meet or exceed annual financial and operational goals.
- Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
- Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
- Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
- Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
- Coordinate collection and documentation of all revenues following lease obligations of residents.
- Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
- Successfully lead on-site maintenance technicians, office staff and leasing team members.
- Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
- Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.
- Four (4) years’ experience in property management. Must have a strong working knowledge of leasing, marketing, construction, residential law and resident relations.
- Working knowledge of property management software; Yardi is preferred.
- Working knowledge of Microsoft Office Word, Excel, and the Google platform.
- Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
- Ability to note deviations from financial plan, determine causes and to provide recommendations to the company on required action plans.
- Strong written and verbal communications skills.
- Ability to understand and carry out industry specific written and oral direction. Positive, innovative approach to problem solving.
- Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
- Ability to work independently as a project leader and team member. Ability to relate well with others even while working at a distance or remotely.
- Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow through.
- Excellent time management and general organization skills.
- Neat, professional appearance.
- Strong client relations skills and previous supervisory experience is required.
- Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.
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