Senior Event Coordinator
- All events are executed with precision and minimal disruption, from setup to tear-down.
- Event supplies and collateral are always up-to-date, well-organized, and readily available, thanks to regular and thorough inventories.
- Coordination with vendors, venues, and internal teams is effective, ensuring all event elements align and are delivered on schedule.
- Registration processes are seamless, with attendees receiving timely and accurate communications, resulting in high satisfaction rates.
- Take a leadership role in event setup, ensuring all components, including step-and-repeats, popup banners, and meal/happy hour arrangements, are strategically placed and organized.
- Lead event day operations, ensuring smooth registration and check-in processes and serving as a primary contact for troubleshooting issues.
- Continuously improve logistical elements of the event to ensure a superior attendee experience, from registration to departure, by streamlining processes and reducing friction points.
- Serve as the lead for maintaining event supplies and collateral, conducting weekly and monthly inventories to ensure preparedness for upcoming events.
- Liaise with the Client Concierge team to ensure all client information is up to date and accurately reflected in event planning, including payment statuses and attendance details.
- Track and analyze event logistics data, providing post-event reports that highlight successes, challenges, and areas for improvement, while leveraging data to inform future planning.
- Ability to lead small teams during event setups and take charge of event day logistics while mentoring junior staff.
- Possess technical acumen to accurately update Events website.
- Proficiency in G-Suite, including advanced experience with Google Sheets and Docs for tracking client data and event information.
- Demonstrated capacity to think on your feet, managing last-minute changes and unexpected challenges during events.
- Strong verbal and written communication skills, with the ability to lead event meetings and effectively delegate tasks.
- Ability to maintain positive relationships with clients and attendees, ensuring their needs are met and delivering excellent customer service.
- Maintains detailed records of inventory usage, replenishment cycles, and forecasts future needs to avoid stock-outs or over-ordering.
- Demonstrates knowledge of efficient storage practices and logistics management to optimize space, reduce waste, and streamline the retrieval of supplies during events.
- Prioritizes tasks and manages time effectively when handling inventory-related responsibilities, ensuring that supplies are ordered and ready well ahead of event deadlines.
- Demonstrates expertise with event management software (e.g., registration platforms, AV technology, virtual event tools), ensuring that technical elements are integrated smoothly into event execution.
- Minimum of 4 years of experience in event management or coordination roles, with at least 2 years in a senior or lead role.
- Degree in Hospitality Management, Public Relations or relevant field is preferred.
- Substantial experience with G-Suite (Slides and Docs).
- Medical, dental, and vision for FT positions and their dependents
- Vacation and sick time policy that increases based on tenure with the company
- Three work from home days per month (4/month during June-August)
- Employee Assistance Program through Guardian
- 401k with up to 3% Company match
- Pet Insurance through SPOT for your 10X pets!
- Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both
- Employee wellness initiatives including a 100% paid for gym membership and access to discounts on local meal prep services
- Professional Development through reimbursements for courses/certifications outside of CV, and a 10X Mentorship Program
- Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing
- Uncapped Commission Potential: all of our team members have the opportunity to sell our Products/Services (and are trained on how to do so). We have several examples of non-sales team members earning well over $20,000 in annual commission
- Prolonged periods sitting at a desk and working on a computer.
- Weekend availability – up to 90%.
- Travel requirements – up to 75%.
- Ability to stand for long periods and manage physical setup activities during events.
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