Technician, Quality Control

Professional
Tempe, AZ

Roles & Responsibilities

  • Document complaint samples received in the Field Assurance Lab for evaluation.
  • Support daily requests for sample return kits, including assembly, shipping domestically and internationally, and maintaining tracking documentation.
  • Ensure accurate and timely shipping of sample return kits and track inventory through approved vendors.
  • Oversee and process image/video review requests, maintain the review tracker, and follow up on pending requests.
  • Maintain good documentation practices (GDP) when recording preliminary and sample analysis results.
  • Escalate unexpected issues to the Supervisor/Manager.
  • Adhere to good laboratory practices (GLP) consistent with biosafety protocols.
  • Maintain a clean and organized work environment.
  • Ensure professional working relationships with internal and external customers and support staff.
  • Manage the storage and disposal of complaint samples in accordance with procedures.
  • Support continuous improvement of lab processes.

Experience Required

  • Previous warehouse experience (preferred).
  • Experience in the medical industry (GMP) and/or laboratory environment (preferred).

Skills & Certifications

  • Good written and verbal communication skills.
  • Detail-oriented and ability to work independently and in cross-functional teams.
  • Basic problem-solving and troubleshooting skills.
  • Proficient in MS Office.
  • Knowledge of the FedEx shipping system for precise shipping transactions (preferred).

Eligibilities & qualifications

  • High school diploma, GED, or equivalent.
  • Associate degree or equivalent experience preferred.
  • Must have proof of Hep B series, be willing to undergo Hep B series, or sign a waiver.
Posted 2025-11-06

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