Parts Counterperson

Job Description

Job Description

At Jones Auto Group, we provide a level of professional service that truly set us apart from the rest. What differentiates us the most is our treatment of our customers with the utmost care and attentiveness. We have an extraordinary team of employees and are looking to grow that team with passionate, motivated people!

Benefits

• Medical, Dental, and Vision Insurance

• 401(k) Plan

• Closed on Sundays

• Discounts on Parts and Services

• Employee Pricing

• Paid Holidays

• Paid Vacation

• Paid Training

Responsibilities

• Oversee the parts sales process from start to finish

• Communicate with staff and customers in a friendly and professional manner

• Converse effectively/efficiently regarding customer parts status

• Read and understand the parts catalog when looking up and speaking to specific parts

• Answer phone calls, provide price quotes and other information to customers

• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate

• Provide high level service to both internal and external customers

• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock

• Notify parts manager of out-of-stock parts or shop materials that need immediate attention

• Locate out-of-stock parts from outside source and submit an emergency order, if necessary

• Make sure all internal requests for parts are billed on service repair order

• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior DEALER parts sales experience (required) Ford OEM (preferred)

• Eager to improve in a dynamic work environment

• Strong interpersonal and time management skills

• Ability to read/interpret safety and maintenance documents

• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.