Patient Navigator - Glendale, AZ

Job Description

Job Description

Saving Lives with Early Detection

Saving Lives with Early Detection

At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We're able to provide our patients specialized care for their particular needs. From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology to Whole Body Imaging, our radiologists have the specialized training and experience to diagnose, and, in some cases, offer minimally invasive treatment for a wide variety of health conditions.

Join us as a Patient Navigator specializing in imaging and Hereditary Cancer Testing. This position will be based in the Glendale with a Monday-Friday 8am to 4:30pm schedule. Our Patient Navigators play a pivotal role in collaborating with our clinical team to provide an exceptional patient experience to a diverse patient population in an outpatient setting. In addition to competitive compensation, we offer a comprehensive benefits package, including stock options in a rapidly expanding health tech company with locations nation-wide. Don't miss this incredible opportunity to advance your career with HALO Precision Diagnostics. Our ideal candidate has at least 2 years of recent medical assistant experience coordinating with a team of medical professionals and experience is insurance verifications and authorizations. Candidate preferred to be bilingual in English and Spanish.

Responsibilities

• Genetics education for high-risk patients.
• Registration and scheduling follow up appointments for genetic testing.
• Interface with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
• Coming soon: draw quality blood samples from patients and prepare those specimens for lab testing while following established practices and procedures. Once started, this is roughly 5-10% of the role, which may expand over time.

Job Requirements:

• 2 years of recent medical assistant experience coordinating with a team of medical professionals, certification or registered medical assistant is preferred.
• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills in collection of specimens, including blood draws, for genetic testing
• Flexible and available based on staffing needs, which may include holidays, on-call and overtime
• Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
• Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability
• BLS certification is required

Required Education:

• Registered/Certified Medical assistant preferred
• Phlebotomy certification required, and proven experience in blood collection is required.

Work Experience:

• 2 years of recent phlebotomy experience is preferred, inclusive of pediatric, geriatric and capillary collections
• 2 years of recent medical assistant experience coordinating with a team of medical professionals, certification or registered medical assistant is preferred.
• 2 years of recent experience with insurance verifications/authorizations is required.
• Minimum 2 years in a Patient Service Center environment preferred
• Customer service in healthcare setting environment is preferred
• Keyboard/data entry experience

Why join us – we offer you the following!

• The ability to save lives with early detection!
• A Monday – Friday schedule
• Full benefits including medical/dental/vision/life
• Stock options
• Paid vacation / holidays and sick time
• 401k plan
• Advancement and training opportunities

Benefits:

• 401(k) plan
• Disability insurance
• Employee discounts
• Flexible Savings Account Next
• Health Savings account
• Medical/Dental/Vision insurance
• Paid sick time
• Pet insurance

Pay: $23 - 25/hour