District Fitness Manager
- Monitor fitness sales performance at the district level, identify areas for improvement, and implement corrective actions as necessary.
- Recruit, train, and develop gym managers and staff to maintain a high-performance team.
- Exhibit leadership by prioritizing tasks, coaching for performance, communicating effectively, and conducting business analysis.
- Lead and manage a team of Fitness Managers and Personal Trainers across multiple locations, providing guidance, training, and support to ensure consistent sales performance.
- Analyze key performance indicators (KPIs) to assess and improve operational effectiveness and drive growth, i.e. Medallia.
- Ensure all gym locations operate efficiently and effectively, adhering to company policies and standards.
- Promote a positive member experience by ensuring high standards of service, cleanliness, and facility maintenance.
- Ensure compliance with health and safety regulations, as well as company policies, procedures, and industry standards.
- Address and resolve any member complaints or staff concerns promptly and effectively.
- Foster a collaborative environment among gym managers and staff to share best practices and drive continuous improvement.
- Build relationships within the community to enhance brand visibility and attract new members.
- Minimum of 5 years of Fitness experience.
- Minimum of 3 years of Leadership/Management experience.
- Minimum of 2 years of multi-unit management, the District Fitness Manager may oversee 4-6 locations depending on the market.
- Previous background in the fitness industry, with a focus on Fitness, sales, and management, and a solid understanding of fitness products, services, and member engagement strategies.
- Experience delivering exceptional customer service, managing customer relationships, and training staff to improve sales skills and product knowledge.
- Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors, i.e., calm, professional, and empathetic to all levels of management, employees, customers, and vendors.
- Excellent relationship building and influencing skills with people at all levels and in all functions.
- Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
- Excellent MS Office skills, particularly Excel.
- And, of course, someone who embraces our Core Values!
- Must successfully pass background check.
- CPR certification required within 30 days of hire.
- Must have a valid Driver's License.
- Must be able to maintain clean motor vehicle record throughout employment.
- Must have reliable transportation to and from multiple job locations.
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
- Ability to access and operate the Company computer system including preparing documents, entering data into computer system, reading reports from a computer database or email system.
- Ability to bend routinely and repetitively to lift more than 40 lbs.
- A highly energetic and collaborative team.
- A management team that cares about your professional development.
- Free membership for you and plus one family member.
- Discounted Personal Training, and merchandise – including supplements.
- Employee referral program.
- Daily Pay offered - access your funds before payday.
- Competitive pay plus vacation, holiday, and sick pay.*
- Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
- 401(k) + Company matching!*
- Personal education growth options with Sophia Learning.
- Based on eligibility of tenure and full-time vs. part-time employment.
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