Donation Attendant

GENERAL DESCRIPTION:
Under the direct supervision of store management, the Donation Attendant is responsible for greeting and assisting donors, breakdown of donations, keeping accurate donor records and providing donors excellent customer service. The Donation Attendant is also responsible to participate in all sales floor store is primarily responsible to placing merchandise on sales floor., prepares, processes, prices ad stocks merchandise and helps load/unload trucks and trailers. In addition to providing maximum security and protection of company assets.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Follow safety policies and procedures ensuring maximum safety, security and protection of all donors and company assets.
• Greet all donors in a prompt, friendly and courteous manner and assist with unloading donations from vehicles.
• Offer all donors a donation receipt and ensure accurate count of all donors for the location are logged/recorded.
• Ensure all donations are broken down into categories assigned by supervisor.
• Ensure drive through donation areas is cleaned and organized and transport all trash to dumpster.
• Follow company policy and procedures.

REQUIREMENTS:

• High school diploma or GED equivalent preferred, along with a minimum of 1-3 months of related experience and / training or equivalent combination of education and experience. Must have the ability to use a pallet jack and possess good interpersonal and communication skills.
• Comply with all agency and program policies and procedures including confidentiality, employee conduct, computer usage and dress code.
• Able to work various shifts and special events to include evenings and weekends and assigned by the supervisor.
• Trustworthy and handle high volumes of cash daily.
• Strong interpersonal skills
• Proven ability to resolve issues in a calm and efficient manner.
• Meet program/department’s performance and productivity standards.
• Adhere to the schedule agreed upon with the supervisor.
• Follow and model CFR’s core values.
• Must have a valid Arizona driver’s license, vehicle and meet agency liability insurance requirements.
• Proof of COVID-19 vaccination or ability to obtain COVID-19 vaccination prior to date of hire is required. Accommodations will be considered for disability- and religious-based reasons.

ABILITY REQUIREMENTS:

• Standing, walking, sitting for extended periods of time daily; standing and walking short distances.
• Moderate twisting, bending, stooping and lifting up to 40 pounds in the performance of assigned duties.
• Ability to use a variety of office equipment and machines as referenced.
• Normal manual dexterity and eye-hand coordination required.
• Repeated hand-wrist movement required.

The nature of the position involves a fast paced working environment with multitasking of many different duties and tasks. General daily priorities may change at a moment’s notice and the position requires quick response time and flexibility.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Any offer of employment is contingent upon drug test and fingerprint clearance.

About Child & Family Resources:

At Child & Family Resources, nothing is more important to us than healthy, happy children. We believe that educated parents and a wealth of resources are crucial to a child’s success, confidence, and development. Our team is committed to offering accessible programming that helps parents be the best they can be and allows children to thrive. We have offices in 13 locations throughout Arizona. When you work at Child & Family Resources, you’ll have an opportunity every day to improve the lives of those around you. The teams at our offices throughout Arizona are made up of individuals that reflect their community and are dedicated to helping others. Whether you’re looking for part-time employment or a full-time position, find your home with us. You can make a difference!