Paint & Body Advisor
- Interact with customers to understand their needs and provide advice on the most appropriate paint and body repair services
- Inspect and assess the damage to the RV and provide accurate and detailed estimates of repair costs
- Liaise with insurance companies and adjusters to ensure proper documentation and claims processing
- Schedule repairs and manage the repair process, communicating with customers throughout to provide updates and manage expectations
- Work collaboratively with the RV service team to ensure timely completion of repairs and quality control
- Conduct final inspections to ensure that all work is completed to a high standard and meets the customer's expectations
- Handle customer inquiries and complaints, resolving issues promptly and professionally
- Maintain accurate records and documentation related to repairs, invoices, and customer interactions
- Assist with maintaining a safe and clean work environment, including following safety procedures and guidelines
- Keep up to date with industry developments and trends in the paint and body repair industry to maintain expertise and knowledge.
- Maintain other duties as assigned or requested.
- 2+ years of experience in the RV paint and body industry, including estimating and scheduling repairs, and working with insurance companies and adjusters
- Excellent customer service skills, with the ability to communicate effectively and build strong relationships with customers and colleagues
- Strong organizational skills, with the ability to manage multiple tasks and prioritize competing demands effectively
- Attention to detail and accuracy, with the ability to provide detailed estimates and ensure that all work is completed to a high standard
- Knowledge of RV repair industry standards, procedures, and regulations
- Ability to use computer programs, such as estimating software, email, and scheduling tools
- Valid driver's license
- This job may require standing, walking, or sitting for extended periods of time.
- The work environment may be noisy and include exposure to fumes, dust, and other hazards associated with working in a service department.
- The position may require working weekends or holidays depending on customer demand
- Medical, Dental, and Vision – Available 1st of the month following 30 days of employment
- Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)
- 401K (after 90 days of employment)
- Over 100 hours of PTO in the 1st year
- 4 paid Holidays and 40 hours of Floating Holiday
- Industry leading pay
- Brand new facilities
- Advancement opportunities
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