Retail Supervisor

Retail Supervisor - Surprise Retail

The Retail Supervisor coordinates a team of employees at an assigned location under the direction of the Retail Manager. Responsible for interactions between management, guests, employees, and vendors.

Job Responsibilities

Supervises the receiving and tagging of incoming merchandise

Assigns daily tasks and ensures tasks are performed correctly and in a timely manner, while maintaining high standards of customer service

Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor

Handles the storing of all incoming merchandise in assigned locations

Ensures correct pricing on all products on the floor

Maintains customer service standards

Cashiers when necessary to expedite the processing of guest's purchasing

Responsible for the recording of damaged merchandise

Merchandises the floor for maximum sale of all products

Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise

Leads special projects (i.e., holidays, events, book signings, etc.) when needed

Communicates with the manager to ensure all received products are placed on the retail floor as soon as possible

Leads the maintenance of inventory levels within guidelines

Follows through with information to team members on new products or procedures applying the information book on the floor.

Works with manager to always ensure full productivity on the floor

Interacts with customers for possible merchandising opportunities

Takes charge of unpacking and pricing of new merchandise

Conducts periodic inventory count based on schedule established by controller and retail buyer

Ensures that packing slips and invoices are reconciled by the retail clerk

Fully understands the point-of-sale system

Follows and implements all wage and hour standards/procedures; to include meal breaks and schedules

In partnership with the manager, schedules staff on a weekly basis and resolves appropriate break schedules to improve floor coverage and customer service.

Trains new hires on Point of Service (POS) system, overall safety, and job responsibilities.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

At least 2 years of experience in a similar role

Ability to use telephone, computer, Micros Point of Service (POS) system

May be required to work overtime, nights, and/or weekends

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).