Remote Client Services Assistant

This is a remote position.

We are looking for a detail-oriented and responsive individual to join our team as a Remote Client Services Assistant . This role involves assisting with client coordination, processing support tasks, and handling day-to-day follow-ups in a fast-paced, service-based environment. You will help keep things running smoothly behind the scenes, ensuring our clients receive excellent support and attention.

Requirements

Requirements

• Must be 18 years of age or older
  

• Prior experience in customer service, hospitality, or virtual support roles is preferred
  

• Excellent written and verbal communication skills
  

• Strong organizational and multitasking abilities in a remote setting
  

• Tech-savvy and comfortable using email, chat, and other virtual tools for daily communication
  

• Must have a reliable internet connection
  

Key Responsibilities

• Communicate with clients via email, chat, and phone to provide timely, helpful, and accurate assistance
  

• Help clients review and finalize key details such as booking confirmations, service timelines, and itinerary support
  

• Deliver clear guidance by identifying client needs and walking them through the best available options
  

• Maintain up-to-date records of interactions and updates within internal systems
  

• Collaborate with internal teams to help resolve escalated or complex situations professionally
  

• Ensure a smooth and satisfying client experience through proactive follow-up and support
  

Benefits

Perks:

✔Flexible schedule

✔ Remote opportunity

✔ Employee discounts

✔ Supportive and team-oriented environment