Instructional Designer I (Phoenix)

We are growing our training and development team and are looking for someone who isdetail-oriented, highly organized, and eager to grow within a fast-paced, operationally focused industry.

The Instructional Designer I supports the development and implementation of training programs that enhance employee performance across field operations, safety, project management, estimating, and corporate functions. This entry-level role collaborates with subject matter experts (SMEs) to design engaging, practical learning solutions aligned with business objectives in a commercial roofing environment.

Key Responsibilities

Instructional Design & Development

• Assist in designing and developing instructor-led training (ILT), virtual instructor-led training (VILT), eLearning modules, job aids, and field training materials.
• Apply basic instructional design principles (e.g., ADDIE or similar frameworks) to create effective learning experiences.
• Convert technical roofing and operational content into clear, learner-friendly materials.
• Develop assessments, knowledge checks, and evaluation tools to measure learning effectiveness.

Collaboration & Needs Analysis

• Partner with field leaders, safety professionals, estimators, project managers, and operations teams to gather training requirements.
• Participate in needs assessments to identify skill gaps and performance improvement opportunities.
• Support SME interviews and content documentation.

Learning Technology & Administration

• Learn mew learning management system to upload and maintain training content within the Workday Learning Management System (LMS).
• Track training assessments, end of course survey data.
• Assist in maintaining content for version control and documentation.

Quality Assurance & Continuous Improvement

• Revise materials based on feedback and performance data.
• Ensure all training materials align with company branding, safety standards, and operational procedures.
• Stay current with instructional design trends and adult learning best practices.

Required Qualifications

• Bachelors degree in Instructional Design, Education, Human Resources, Organizational Development, Communications, or a related field.
• 02 years of experience in instructional design, training development, or corporate learning (internships applicable).
• Basic knowledge of adult learning principles.
• Familiarity with authoring tools (e.g., Canva, Camtasia Studio, or similar) is preferred.
• Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines.

Preferred Qualifications

• Experience creating new content for multiple learning modalities using instructional methods to pilot new solutions, and evaluation standards and techniques for developing workforce across the company.
• Experience working in construction, manufacturing, skilled trades, or field-based environments (preferred but not required).
• Familiarity with LMS platforms.

Key Competencies

• Strong organizational and time management skills
• Attention to detail
• Collaboration and stakeholder communication
• Adaptability in a fast-paced operational environment
• Analytical thinking and problem-solving
• Commitment to safety and compliance culture

Work Environment

• Combination of office and occasional field/site visits.
• Will require travel to job sites or branch locations to support training initiatives.
• Exposure to construction environments during site visits (appropriate PPE required).

What We Offer:

• Competitive wages
• Use of company cell phone
• Great health insurance options
  • Medical, dental and vision
• 401K
• Company paid short-term disability.
• Company-paid life Insurance
• Earned PTO, and more!

Company is an Equal Opportunity Employer

PM23

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