Counter Service Attendant
Job Description
Job Description
Responsibilities and Duties
● Greeting guests as they enter.
● Providing guests with menus and answering any initial questions along with order taking.
● Engaging with guests to ensure they're happy with food and service.
● Responding to complaints and helping to resolve them.
● Answering phone calls and answering questions.
● A knowledge of the menu.
● Helping with other positions in the restaurant as needed.
● Providing great customer service.
Requirements
● High school diploma or equivalent
● At least 6 months experience in a high-volume restaurant
● A positive attitude and ability to work well under pressure with all restaurant staff
● Must be professional, dependable, enthusiastic, and friendly
● Must have a positive attitude, be punctual and be a team player
● Able to stand for long periods and work in a fast-paced environment
● Able to work a flexible schedule including nights and weekends
● Passionate for creative food and exceptional service
● Committed to training and learning new skills
● Attention to detail
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