Director of Quality

Director of Quality

Location: Scottsdale, AZ

Employment Type: Full-time

Juggernaut designs and manufactures the Juggernaut.Case line of products. Our products protect, mount, and connect smartphones so they can operate in the harshest environments.

We develop our products in close collaboration with key user groups, including Special Forces, tactical first responders, and extreme outdoor adventure users. Juggernaut.Case products have been deployed to more than 100,000 U.S. and coalition force operators across the globe.

With a focus on innovation, durability, and user-driven design, Juggernaut continues to set the standard for rugged smartphone protection and mission-ready mobile device solutions.

As we continue to grow, we are seeking a Director of Quality to build and lead our quality function. This role is ideal for a quality leader who values integrity, critical thinking, accountability, and teamwork.

Our Core Values

We hire, review, and reward based on four core values:

Integrity: character, honor, and trust matter.

Pragmatism: An efficient and direct approach to achieving results.

Collaboration: Humble team players who work well across departments.

Ingenuity: Apply core expertise to support Juggernaut solutions in rugged design.

What We’re Offering

• Full-time role at our headquarters in Scottsdale, AZ
• 401(k) with match up to 4%
• Excellent medical coverage, including health, dental, and vision
• Employee medical coverage paid 100%
• Family coverage available
• Exciting work environment with a strong team and a growing company

Essential Functions

• Build and implement an ISO 9001-aligned Quality Management System from the ground up
• Lead and develop the quality team while building a culture of continuous improvement and accountability
• Establish and maintain quality processes, procedures, and documentation to support manufacturing operations, including the audit program
• Oversee inspection, testing, and quality control activities for injection molded components and assemblies across two small local manufacturing sites
• Lead failure analysis, including root cause analysis, corrective action, and preventive action processes
• Manage supplier quality activities, including audits, scorecards, supplier corrective action requests, and incoming inspection protocols
• Collaborate with Engineering, Operations, and Product teams to embed quality throughout the product lifecycle
• Prepare for and lead ISO 9001 certification activities
• Develop and track key quality metrics, including defect rates, first pass yield, and customer returns
• Drive continuous improvement across quality systems and manufacturing processes
• Ensure compliance with relevant product safety standards, quality standards, applicable regulations, and customer contract requirements
• Partner with Operations leadership on regulatory compliance across the company, including audits related to EHS and OSHA

Basic Qualifications

This role is ideal for a quality leader ready to grow into a broader director-level scope.

• Bachelor’s degree in Engineering, Quality, or a related technical field
• 5–8 years of quality experience in a manufacturing environment
• Hands-on experience with Quality Management Systems
• Working knowledge of ISO 9001 requirements and implementation
• Demonstrated leadership potential through team leadership, program ownership, or cross-functional influence
• Proficiency with core quality tools, including RCA, CAPA, AQL inspection, and metrology
• High integrity, strong accountability, and a team-first working style
• Clear written and verbal communication skills for documentation, training, and cross-functional alignment
• Comfortable working with business systems such as Microsoft Office and document management tools
• Must be a U.S. citizen or U.S. permanent resident

Preferred Qualifications

• ASQ certification, such as CQE, CQM, or CQA
• Experience with injection molding and plastics manufacturing quality
• Experience with small to mid-sized manufacturing companies
• Strong critical thinking in quality, product safety, and regulatory compliance
• Proven leadership acumen
• Experience in a regulated environment, such as consumer goods, product safety, or compliance

How to Apply

To apply, email your resume to ***email_hidden***

All inquiries will be handled confidentially.

Juggernaut Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.