Baker
Job Description
Job Description
Description:
Don Guerra is the James Beard Award winning baker and founder of Barrio Bread. First an anthropologist then an educator, then a baker, Don started his community supported bakery in his garage in Tucson in 2009 and sold his naturally fermented artisan loaves from the back of his car at a local elementary school and farmer’s market, and via word of mouth. As the popularity of his breads outgrew his home bakery, he opened his first store. By sharing his community supported approach, Don demonstrates a model that other bakers can carry forward. To Don, Barrio Bread isn’t just a business, it’s the bakery of the future.
Some our core beliefs:
- Accessibility & Low Prices. We want our wholesome, high quality, healthy foods to be accessible to our entire community. It is critical for us to keep our costs as low as possible, so that we can keep our products affordable to the community.
- Hospitality. Meeting the customer where they are that day. We take pride in providing a higher level of hospitality than our customers expect. That means a genuine care for the customer and their needs. It also means that we need to operate as efficiently as possible, so that the customer can expect to be in and out quickly.
- Preparation. We prepare extensively for a shift, so we can focus on executing flawlessly during the shift.
- Dependability. We keep our Team very small each shift, with very little redundancy in our schedule. This means that each Team Member is critical to the customer experience that shift. Being able to depend on each other to be at work on time, and ready to work at a high level of productivity, is a very important aspect of working with Barrio.
- Prioritizing the Customer. As a Team, we are focused on the customer experience the shift. Any challenges or issues that are not an emergency, should be addressed only during down times, or after shift change.
- Learning & Teaching. We are always Teaching, and always Learning. We are humble enough to know that we can learn from everyone around us…regardless of experience and skill.
- Celebrate. We celebrate and recognize each other’s contributions every shift. We also celebrate our customers, and recognize how critical their positive experience is to our collective success.
- A High Standard of Excellence. We hold ourselves to the highest standards of quality and excellence in everything we do. We take pride in our appearance, how we carry ourselves, and how we make our community stronger. Not everyone will be able to succeed in this environment, but we will always be truthful and positive in making those determinations.
Barrio has multiple positions for Team Members to work in, each providing a crucial service to our customers. As a Barrio Team Member, you will be trained on all positions, and your position can rotate frequently. This is how we keep our business efficient, and able to easily handle changes in customer volume.
- The Bakery:
- The Café Baker position preps dough, and manages the baking of same-day breads and baked goods.
- The Lead Baker position works in the Commissary Bakery; and focus on the preparation, production, and delivery of long fermentation breads.
- The Kitchen:
- The Cook position handles food and station preparation for the shift. Uses approved recipes to prep batch ingredients, station setup for maximum efficiency during the peak volume periods, assembly and delivery of food items, while also maintaining food safety protocols, and cleanliness standards.
- The Front of House:
- Our FOH Team Members are responsible for greeting customers, taking orders, working Drive Thru, and the preparation and serving of coffee & cold brew items. While maintaining cleanliness of the cashier and dining area; and performing these while maintaining with a high level of hospitality. The following characteristics are expected of all Team Members, regardless of what position you are working that shift.
Our Team Members will always:
- Put the customer first. Our #1 priority is providing an excellent customer experience.
- Be punctual and dependable
- Practice “clean as you go”; by using any downtime to focus on cleaning and organizing, especially in customer areas.
- Work well with others, use positive communication, and are able to function effectively as a part of a team.
- Work efficiently as an individual, and self-motivate and self-start to complete tasks each shift
- Follow directions and is attentive
- Have the ability to read and write in English for recipe and prep list use
- Take initiative and show pride in their performance
- Ensure proper handling of food and products, as well as safe use of equipment and storage of products
- Follow all proper washing, sanitation and safety procedures of all utensils, facilities and equipment
- Thoroughly and expediently set-up their station/area for operation
- Properly assemble and fire-up equipment
- Proactively prepare and stock all products throughout the day
- Welcome customers with enthusiasm, and correctly take/prepare their orders
- Efficiently facilitate Dine-in, Carry-out, and retail orders
- Follow proper hand washing, bathing/sanitation, and safety procedures for personal hygiene and well-being
- Have knowledge on all ingredients and storing procedures
- Dis-assemble and clean equipment, dishes, utensils, and kitchen stations
- Check on customers, seek feedback and keep the dining room/their area clean and orderly
- Treat customers, fellow team members, and management with the highest level of respect
- Communicate with customers in an authentic, energetic, friendly and cheerful manner
- Go above and beyond for both their fellow team members, and our customers whenever possible
Job Requirements
Qualifications & Physical Requirements (including but not limited to):
- Ability to stand and walk up to 10 hours/day
- Ability to continuously reach, bend, lift, carry and stoop
- Ability to move or handle items weighing up to 75lbs
Job Place Hazards (including but not limited to):
- Cuts
- Slipping
- Tripping
- Falls
- Burns
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